Communication
What is communication?
the process by which ideas, feelings, and information are shared.
What is A mixed message?
when someone does not say what she or he means
What are the four types of communication styles?
passive, passive-aggressive, aggressive, asserted
What is feedback?
response a person gets to a message sent
what is self-disclosure?
occurs when people voluntarily tell others information about themselves that the other party is unlikely to know or discover from other sources.
What has to happen in order for communication to occur?
a message must be sent and recieved
how can a mixed message be prevented?
speaking your mind clearly and saying what you mean
What kind of communication style consists of:
- expressing opinions, ideas, and feelings
- demanding what you want
- speaking for others
- doesn't listen to anyone
agressive
what is two-way communication?
occurs when the speaker and the listener both provide feedback
What are some barriers to communication?
poor listening skills
mixed messages
attitudes
What is another definition of communication?
the exchanging of information between two or more people
How can you improve your mixed messages?
verbal communication and body language to match
what style is this?
expresses opinions, ideas, and feelings
ask for what they want
listen to others
speak only for themselves
assertive
what is one-way communication?
occurs when the person receiving information cannot obtain feedback.
What are the two communication practices?
constructive and self-defeating
what influences communication?
attitudes, personalities, perceptions, ideas, and communication skills the two people speaking have.
How do mixed messages affect both the listener and the speaker?
listener: gets the wrong idea of what the speaker means
speaker: their point or idea doesn't get heard nor understood
what kind of style is this?
- doesn't express any of their values
- accept what they whatever they get
- lets other speak for me
- rarely speak
passive
what is body language?
communicating messages through gestures and body movements
What relationships does poor communication affect?
all types of relationships you may have
What skills are involved with communication?
listening, speaking, and writing
what age group usually sends mixed messages?
what is the most common communication style?
assertive
what is perception?
how one selects, organizes, and interprets information.
What matters the most when you are talking?
word choices and how you say it