Product Knowledge
Procedures
Comments
Uline.com
Random Tara Knowledge
100

Model number of our best selling carton sealing tape

S-423

100

Department transferred to regarding tracking Drop-Ship orders/items

Custom x85099

100

Name three Invalid Comments

Quantity Minimum

New Branch Locations

FedEx Ground Requests

Freebie Policy

Services Uline Does Not Handle

French Catalog

International Shipping

Wholesale Pricing

100

What to tell a customer to do when they receive an error message on Uline.com

Cookie Fix

100

Tara's favorite basketball team

Miami Heat

200

200lb test box recommended max shipping weight per UPS

40lbs

200

What you must check to determine if you can place an order on a standard account when you have an invalid quantity on the PO

Item History

200

Military discount requested. Valid or Invalid Comment?

Valid

200

True or False - A customer can edit their Billing Address online.

True

200

College Tara graduated from

Purdue

300

Number of days before Custom Printed Labels ship

5 business days

300

The three requirements for a customer to qualify for a Non Stock Quote

Business Account

Sales History

$300 Minimum Purchase of Item

300

Category for sample requests on No Sample Items

Operations

300

The web address prospective employees are taken to when they click the Careers tab

300

Tara's favorite flavor of ice cream

Mint Chocolate Chip

400

The amount of Freebie levels/categories

11

400

Next steps when you have a missing item from a freight order, stretch is intact

Track all packages

Customer Keeping / Packer Fault

No Credit Memo

Reorder as SS

400

Four items that must be included when entering a comment for an order declined due to shipping charges

Merchandise Cost

Shipping Cost

Carrier

Ship-to Zip

400

Where you would click to find specifically Internet Only Items on Uline.com

Special Offers

400

Tara's son's name

Brandon

500

The most expensive item we sell

H-3937 - Fully Powered Stacker - 125" Lift

500

The two types of questions that would cause you to forward an email to Sales

Questions about existing quote

Questions or information specific to sales visit that CS does not have access to

500

The three actions that could happen that would prevent you from being able to enter a Product/Quality issue comment

Credit

Replacement

Return

500

Top three item categories displayed on the Uline Products page

Uline Boxes

Uline Carton Sealing Tape

Uline Cushioning

500

Month of Tara's Uline anniversary

100 Bonus Points for the amount of years

May

(Will be 13 years)