Basic
True/False
Calendly
CRM
Slack
100

what is the amount a lead has to owe to be transferred to the Tax Advisor 

$5,000

100

I can transfer leads If they owe the state and have 1 or more unfiled tax years. 

True/False 

True they can be transferred to a Tax Advisor 

100

where can we see our daily Appointments ?

Calendly

100

what is the name of our CRM

Fresh Sales

100

📵once i see this what does it means 

The transfer hung up or no longer needs to be claimed

200

How many Years of unfiled tax years should someone have to be transferred

1 year or more of unfiled tax years

200

I can transfer leads If they owe LESS than $5,000 dollars to the IRS and have 1 or more unfiled tax year. 

True/False

true  they are qualified to be transferred to a Tax Advisor. 

200

on which tab can I see my Appointments 

Meeting tab 

200

Name 3 things you will find on the contact page 

Name , Number , Email 

200

If you are unable to call you scheduled appointment on time, it will populate to this channel in slack for a fellow opener to claim and call

 Opener-Switchboard

300

what is a direct tax levied by a state on income earned in or from the state

State Tax 

300

I can Transfer Leads If they owe a debt to the state and nothing (or less than $5,000 dollars to the IRS), but up to date on filing. 

True/False 

False they do not qualify to be transferred.

300

the 2 uses of Calendly

 You will use Calendly to reschedule appointments and view your own upcoming appointments.

300

Where can i check if some asks when they fill the form?

Contact page

300

Here is where you will see Tax Advisor’s appointments pushed out (POBS) and also where you will see alerts of incoming transfers to the Tax Advisors.

Switchboard:

400

this refers to the fee imposed by the national government on individuals and corporations

Federal Tax

400

I can transfer If they owe MORE than $5,000 dollars to the IRS, but no unfiled tax years.

True/False 

true they are qualified to be sent to a Tax Advisor. 

400
3 important Pieces of information that we need when scheduling an Appointment. 

Name, email and Phone Number

400
3 statuses for an Appointment 

Missed, Scheduled and Missed

400

what lets everyone know if you are available or if you are away on a break, lunch, out sick, etc

Status 

500

What does IRS means 

Internal Revenue Service

500

I can transfer them If they owe LESS than $5,000 dollars to the IRS, and are up to date on their filings

True/False 

False we do not transfer them and instead, refer them to the IRS.gov website to set up their own payment plan. 

500

On which section should we schedule an appointment on TaxQuotes Consultation or TaxQuotes Appointments? 

TaxQoutes Appointments 

500

Where all leads begin their journey through Freshsales here we know if Lead had been contacted previously. 

 Lifecycle Stage 

500

When can i call on a Pushed appointment??

If the Appointment has not been claimed and its time for the Appointment.