Policy and Procedures
Dress Code
WFH
Compliance
TBPO Benefits
100

Small personal security/protection devices allowed at work once stored in your locker?  

What is none? 

100

The length of your skirt 

What is 1 inch below the knee?

100

This is the time you go to work from home 

What is: after your probation? 

100

The long version of this abbreviation, PCI 

Payment Card Industry 

100

I receive 10 dollars credit when I do this 

Work on a Public and Bank holiday 

200

You are allowed how many breaks in a 9-hour shift day? 

What is: 2, 15 minute breaks, and 1 30 minute lunch hour

200

These are the acceptable colours for bottoms.  

What are any solid colour? 

200

Noise Cancelling software 

What is Krisp 

200

This is where we sent fraudulent emails that come to our inbox 

fraud@transparentbpo.com

200

I collect this much for each Tier 1 holiday 

What is $40? 

300

5 Items not allowed on the call floor? 

What are: Lipstick, lip/eye pencils, pens, pencils, paper, Smart watches, mirrors, cell phones

300

These are designated casual days

What are Friday, Saturday and Sunday? 

300

This is how I can dress when I am working from home 

What is same as when I am at work? 

300

I can give my password to who when asked 

What is nobody!?

300

Attendance and Quality earns me this 

What is $22.50 and $22.50?

400

This is the time you can send in your attendance notice

What is: 1 hour before up to 1 hour after your shift begins? 

400

These prints are restricted on casual days 

What are animal/wild prints?

400

2 of these are taken once every hour. 

What is your picture on Secure Watch? 

400

HIPAA - Health Insurance Portability and Accountability Act protects this and them 

What is Patient's personal and medical information? 

400

Amenities for working on P & B Holidays 

What are: Credit, Free Transportation, Raffles for cash, Time & a half/ double time Program incentives?

500

The Company Mission 

What is "Our Passion is the Success of your Brand" ?

500

These are 3 restrictions when it comes to bottoms

What are: ripped, leggings, jeggings, and shorts, acid wash? 

500

You will see your stipend here and how often 

What is: in your weekly payslip?

500

Transparent BPO does these to protect information 

Do no store personal information, use dialers that have an option to mute parts of the call, and we remain PCI complaint 

500

This can be rolled over into the next year 

What is Vacation hours?