Six Sigma
What is the expected output during the Define phase?
Project Charter
Give one tool that is used during the Measure phase.
SIPOC
Control Chart
Process Flow
Bar/ Pie Chart
Brainstorming
This terms also means "average"
Mean
This term means change over time
Incremental
A pictorial representation showing all the steps of a process
Process Map
Give one tool used during Analyze phase
Pareto
Fishbone
Process Assessment
What is commonly known as "management by eyes"?
Visual management
On run charts, what represents the middle line?
Median
This term means big, sudden change
Breakthrough
What are the 2 types of data?
Discrete and Continuous
What is the expected output during Analyze phase?
Identification of Root Causes
Plan to address root causes
This is a lean technique where leaders observe the workplace firsthand to identify improvement opportunities.
Gemba walk
What chart is used to display relationship between variables?
Scatter plot
What does PDCA stand for?
Plan, Do, Check, Act
This is also called Ishikawa Diagram.
Fishbone diagram
Structured and Unstructured
What are the 8 types of Wastes?
TIMWOODS
•Transportation
•Inventory
•Motion
•Waiting
•Over-processing
•Over production
•Defects / Rework
•Skills
Also known as the 80/20 Principle
Pareto
What does A in DMAIC means?
Analyze
This is used to display what happens to one variable when another variable changes in order to test a theory that the two variables are related.
Scatter Plot
This phase of DMAIC is to monitor the process for sustenance of the improvement results and build a process to measure and control validation.
Control
What does Poka Yoke mean?
Error-proofing
Mistake proofing
On control charts, what represents the middle line?
Mean (average)
Japanese term for Continuous Improvement
Kaizen