Have you met my Friend?
It's Not Snail Mail
TrueREWARDS
There's No Place Like Home
Category 5
100

Meriam Webster defines this as "the action of working with someone to produce or create something."

What is collaboration?

100

This is the name of the video app that will allow Life Enrichment Directors to capture authentic moments in the community and promote the TrueREWARDS referral program.

What is SalesMail?

100

A resident or family member can refer someone to the community this many times.

What is as many as they want!

100

The Life Enrichment WIG is using housewarming parties as a way to promote the referral program.  For the best effectiveness this percentage of new move ins should host a housewarming party.

What is 80% of new move ins?

100

Life enrichment calendars are due to be posted onto the Life Enrichment Teams drive in the Programming Calendars folder by this date every month.

What is the 20th?

200

While anyone can refer to our communities, these are the individuals that can refer a resident to and receive the incentive from our TrueREWARDS program.

Who are residents, family members, and friends?

200

These are the ways a recipient can directly interact with a SalesMail.

What are emoji's and comments? 

200

This is the community that currently has the most resident, family, and friends referrals.

Who is Pineridge of Garfield with 57 documented TrueREWARDS referrals?

Runners Up: Chesapeake Bay and Arbour Square with 54

200

Statistics show that housewarming parties are most effective during this time range from move in.

What is 30-45 days?

200

Life Enrichment Director's have been involved in assisting residents with these two things that can have a positive impact on the community, community ratings, and earn badges and recognition for each community.

What is the US News and World Report Survey (IL Only) and resident reviews (google, A Place For Mom, Caring.com).

300

 Referred leads are more likely to convert than leads from other sources at this rate.

What is 5x more likely?

300

This is how you can track progress from sent SalesMails.  You can see the number of opens and views and well as any reactions or comments that have been left for your SalesMail.

What is the My Results section?

300

These two communities are currently tied for the most move ins in 2024 from resident, family, and friend referrals.

Who is Pineridge of Garfield and Arbour Square of Harleysville with 16 move ins each?

300

Housewarming party themes are most successful when we work closely with our residents and provide choices.  Parties can be hosted within resident apartments or in common spaces in the community.  The community team should offer options for residents based on this.

What are resident preferences?

300

This is the most talked about whirlwind during the weekly WIG meetings with the Life Enrichment Team.

What is transportation?

400

According to a 2023 study by Nielsen, this percentage of consumers trust referrals from friends and family more than any other source of information about a brand.

What is 92%?

400

This function on the SalesMail app allows a user to start and stop video during the same filming session.

What is Multi-Clip?

400

This is the current number of referrals from the TrueREWARDS program company wide.

What is 585?

400

This is the proper way to document a housewarming party in Enquire.

What is a campaign using Housewarming at the beginning and the residents name - ex. Housewarming - John Smith?

400

These are the 9 countries/regions visited during the 2024 Around The World programming.  Life Enrichment should ensure there is a themed program at least once weekly as well as the suggested large event in collaboration with dining for communities with dining options.

Where are Nordic Nations, Italy, Ireland, Japan, Mexico, France, USA/Canada, Africa, and Germany?

500

Research shows that 83% of people are open to referring products and brands, however, only this percent of people will refer without being prompted to do so.

What is 29%?

500

This is how you add a link to a SalesMail.  Examples of link options can be a link to write a review, a link to the website, or a link to the community social media pages.

What is a Call To Action (CTA)?

500

This is the current number of projected move ins from the TrueREWARDS program company wide.

What is 158?

500

These documents are available in the Housewarming folder on the Life Enrichment Teams drive for use by community teams.

What are community specific invitations, community specific thank you notes, generic guest list, housewarming program outline, and housewarming checklist.

500

These are the 6 dimensions of wellness incorporated into the life enrichment calendars at True Connection Communities.  

What are physical, spiritual/emotional, cognitive, social connections, purposeful service, and creative.