Crisis Prevention
Crisis as an Opportunity
De-Escalating the Crisis
Managing the Crisis
Recovery/Safety Interventions
100

A trauma-informed organization supports and fascilitates trauma-informed care through

POLICIES, PROCEDURES, PRACTICES

100

Behaviors that are the result of emotional and psychological pain

Pain-Based Behaviors

100

What are the Recovery Phase Outcomes?

HIGHER - child and staff both learned from experience

NO CHANGE - ONLY crisis handled

LOWER - child and staff relationship damaged; no resolve

100

During the escalation phase, what do staff use to provide additional support strategies to reduce stress and risk and keep situation manageable?

BEHAVIOR SUPPORT TECHNIQUES

100

What are the (4) Elements of a Potentially Violent Situation?

•The spark

•The target

•The weapon

•Level of stress or motivation

200

Developmental Relationships Are Characterized By

ATTACHMENT, RECIPROCITY, PRGRESSIVE COMPLEXITY, BALANCE OF POWER

200

Explain the the location of a child's FEELINGS, NEEDS, and BEHAVIORS with the Iceberg Theory.

TOP: Behaviors

BOTTOM: Feelings, Needs, Memories, and Thoughts

200

What Non-Verbal Techniques are used to facilitate Active Listening?

Silence, Facial Expressions, Eye Contact, Tone of Voice

200

Name the (8) B.S.T.

Managing the environment

Prompting

Caring Gesture

Hurdle Help

Redirection and Distractions

Proximity

Directive Statements

Time Away

200

During Crisis Co-regulation (Help Me, Help Myself), What should staff assess to best respond?

1. What To Think (Self-Talk)

2. What To Do (Nonverbal Strategies)

3. What To Say (Verbal Strategies)

4. What To Do (When It Is Over) - Prepare for LSI

300

Name the (5) spaces within the therapeutic milieu (S.P.I.C.E)

(S)ocial (P)hysical (I)deological (C)ultural (E)motional

300

The goals of Crisis Intervention are to:

•SUPPORT: provide immediate emotional and environmental support to reduce stress and risk and increase child's sense of safety

•TEACH: help children learn and practice ways to regulate their emotions and behaviors

300

What are examples of Encouraging/Eliciting Techniques to facilitate Active Listening?

Minimal Encouragements, Door Openers, Closed Questions, and Open Questions

300

What are the Goals of Emotional First Aid?

•Provide immediate support to reduce emotional intensity

•Identify and resolve the underlying concerns causing distress

•Keep the child in the activity

300

What are the steps to the Life Space Interview?

(I)dentify a place and time to talk

(E)xplore the young person's point of view.

(S)ummarize the feelings and the content.

(C)onnect trigger to feelings to behavior

(A)lternative responses to feelings discussed.

(P)lan developed/ Practice new behaviors.

(E)nter the young person back into routine.

400

Name the (4) foundations for the Intentional Use of Self

Self-Awareness, Self-Regulation, Self-Care and Relationship Skills and Attunement

400

What tool explains how staff help children work through crisis step-by-step

Stress Model of Crisis

400

What is the purpose of Reflective responses? Empathic Responses? Summarization?

Reflective - Connect with FEELINGS

Empathic - Connects with EXPERIENCE

Summarization - Sums up feelings and content

400

When an adult asks a child to do something but they're unwilling/unable to comply....

Power Struggle

400

What is the goal of physical interventions?

To REDUCE risk

500

Name the (3) Parts of the TRIUNE BRAIN

(1) Thinking Brain (2) Emotional Brain (3) Survival Brain

500

What are the (4) Questions?

•What am I feeling now?

•What does this child feel, need, expect, or want?

•. How is the environment affecting the situation?

•. How do I best respond?

500
Name (3) benefits of Active Listening

•Helps children express their thoughts and feelings

•Reduces defensiveness and opposition

•Promotes change

•Communicates we understand and have a desire to help

•Helps children learn to self-soothe as we model ways to respond (co-regulation)

•Helps children “talk out rather than act out

500

What are the (4) methods used to "Drop the Rope"?

•Listening and validating feelings

•Managing the environment  (e.g., removing others)

•Giving choices and the time to decide what to do next

•Dropping or changing the expectation

500

What predisposing factors are we concerned about while physically intervening with a child?

•Obesity

•Influence of alcohol or drugs

•Prolonged violent physical agitation

•Underlying natural disease (i.e., enlarged heart, asthma, sickle cell trait, high blood pressure, diabetes)

•Hot humid environments

•Young people taking certain types of medication

•Effects of severe trauma history