Risk & Remedies
This type of risk includes weather, fires, or incontrollable crowd movement
What is Environmental Risk?
Different kinds of this Venue aspect include Fixed, Temporary, Festival, and Disabled
What is Seating?
The first phase of crowd movement during which patrons are informed about a problem
What is the Alert/Notification Phase?
A predetermined location outside of the venue that is primarily for making sure every employee is accounted for
What is the Staff Relocation Area?
This kind of flow refers to patrons slowly entering a venue over time rather than all at once. It gives those with accessibility needs ample time to be escorted to their seats if they need it.
What is sequential flow?
As Benjamin Franklin once said, "An ounce of [This Pillar of Risk Mitigation] is worth a pound of cure". It's why we do trainings like this!
What is Prevention?
This type of crowd has uniform density, high level of organization through assigned seating, and moderate energy level
What is a Spectator Crowd?
This tragic incident had most of its victims piled up close to the main entrance because there wasn't a Trained Crowd Manager available on site to direct patrons to other possible exits
What was the Station Night Club incident?
Clear directions, delivered in a calm, confident voice with arms and hand signals
What is the most effective way to get people moving?
This type of device allows for the concurrent movement of a disabled person.
What is mobility equipment?
This class of fire extinguisher dispenses water, and is suited for combustible solids such as fabric, paper, or wood
What is a Class A?
This word which sounds similar to a long-legged bird refers to the location and act of leaving and entering a venue
What is Egress?
In the event of an active shooter situation outside of the venue, this method of movement would be most appropriate
What is Shelter-in-Place?
This is where you start your search for any missing person during an emergency.
What is the furthest from the exit?
The key to any type of movement and any kind of relationship
What is communication?
This equals Threat x Vulnerability x Consequence
What is Risk?
One of the five D's of Impediments to Crowd Movement, this refers to patrons needing to move vertically or horizontally, or perhaps exiting the venue a different way than they entered
What is Direction?
The importance of this person's role in safe crowd movement cannot be understated. Time and lives will be lost without this person.
What is the Trained Crowd Manager?
The crowd manager is the point of contact for these people because the crowd manager has to most knowledge about the venue.
What are First Responders?
The 6 step process of Staged Movement includes Pre-notification, assessment, communication, preparation, initial shelter, and this final step
What is Evacuation?
A fire-rated space where people unable to use stairs can await evacuation assistance
What is an area of rescue assistance?
The critical resource in the OODA loop, the survival arc, and the emergency cue validation process
What is Time?
Following Initiation of movement, this phase begins. During this phase it is important to keep everyone moving in a safe direction. As Sir Isaac Newton described, a body in motion stays in motion.
What is Flow?
The world has 7 seas, but luckily when there is an emergency in the venue you only need to use these 4 C's.
What are Communicate, Clear, Cordon, and Control?
This kind of movement is often useful when limited movement or shelter-in-place scenarios are happening. They help everyone, including those with accessibility needs, by avoiding vertical level changes
What is Lateral Movement?