1. The act of going along a way that is different from the usual way.
Options: A) adjust, B) detour, C) edit
detour
To resolve the issue, we need to __________ directly to the customer.
Options: A) speak, B) speaking, C) spoke
speak
The printer needs more __________ to print properly.
Options: A) ink, B) paper, C) inks
ink
New employees must read the company _________ before starting work.
Options: A) workbook, B) handbook, C) user guide
handbook
What team does Shohei Ohtani currently play for in Major League Baseball (MLB)?
Dodgers
The new policy requires all employees to accept ______ before they are 63 years old.
Options: A) retirement, B) retiring, C) rent
retirement
The customer's feedback was __________ to improve our service.
Options: A) use, B) useful, C) used
used
He asked me to __________ him how to use the new software.
Options: A) shown, B) showing, C) show
show
The HR department is responsible for the __________ of new hires.
A) orienting, B) orientation, C) oriented
orientation
What his two roles on the baseball team.
He is a hitter and a pitcher.
To make a machine or service etc ready to be used in a certain place
install
We should always __________ customer complaints seriously.
Options: A) take, B) taking, C) taken
take
The new computer system requires software __________ regularly.
Options: A) uploads, B) updates, C) updating
updates
To __________ for the job, please send your resume.
A) apply, B) application, C) applying
apply
What is his hometown?
Oshu in Iwate
x2 synonyms for bother
worry, annoy, interrupt
Read the following text and choose the correct word to fill in the blank: "Our customer service department has implemented a new __________ to handle customer inquiries more efficiently."
Options: A) systems, B) systematic, C) system
system
"Our IT department is currently __________ a network upgrade to enhance data transfer speeds."
A) undergo, B) undergoing, C) underwent
undergoing
"Our policy on professional development requires all staff to participate in at least one training __________ per year
A) session, B) sessions, C) sessional
session
Aside from baseball, what was his other sport in high school?
swimming
The annual review of our operational strategy has shown that __________ in our management could result in significant cost savings.
Options: A) improving, B) improvements, C) improvement
improvements
"Despite several attempts to contact Mr. Smith, there has been no response, which is unusual given his previous __________ to our communications."
Options: A) respond, B) response, C) responsive
response
"Employees are encouraged to report any technical issues immediately to ensure minimal disruption to our __________."
A) workflow, B) work, C) worker
workflow
"During the recruitment process, potential candidates are assessed on their skills, experience, and __________ to our company culture."
Options: A) fit, B) fitness, C) fitting
fitness
What is his wife’s name and what sport is she famous for?
Mamiko and basketball