By the #NUMBERS!
444 people
What is the number of FTE in TCX
Our all-in-one recognition site.
What is the APPRECIATION ZONE?
Where employees can find and install T-Mobile approved software.
What is the SOFTWARE CENTER?
Relate, ________, Elevate
Automate
We don't just do customer service. We do customer love. Simply put, their "happy" is our "happy".
What is LOVE OUR CUSTOMERS?
4,076 years
What is the total years of tenure in TCX?
Our program known for recognizing milestone anniversaries, with cool un-carrier gifts.
What is LOYAL-T
Coming soon! A cloud-based ITSM platform for Incident, Request, and Knowledge Management.
What is SERVICE-NOW?
Delighting customers, simplifying solutions, and delivering omnichannel support as a _______ partner.
What is TRUSTED?
We do the right thing. For our customers, our shareholders, society and each other. Every time.
What is DO IT THE RIGHT WAY, ALWAYS?
197%
What is the COMPANY BONUS PAYOUT for 2021?
Our annual event combining the top performers in frontline with the non-frontline team members who equip them to continually knock it out of the park?
What is WINNER'S CIRCLE?
When you want to notify every online member in a Slack Channel.
What is @HERE?
The name of Kym's freshly aligned team.
What is SERVICE MANAGEMENT SOLUTIONS?
We are relentless. Striving. Never complacent. We find a way, busting down barriers.
What is WE WON'T STOP?
$124-ish
What is the current TMUS STOCK price?
The pinnacle of recognition at T-Mobile—goes to employees at the very top of their game and celebrated with a trip to paradise!
What is PEAK?
Used for advanced diagnostics and insights into PC and System performance.
What is ATERNITY?
2022 starts our Journey to ___________.
What is MATURITY?
We aim high. We Step out. Take smart risks and own our results.
What is DREAM BIG AND DELIVER?
04/01/2020
What is the date of the TMO / SPRINT MERGER?
The prestigious CEO award honoring those who embrace and live out T-Mobile’s values and deliver exceptional results makes a triumphant return.
What is the T-MOBILIZER?
Where you can find thousands of short training courses, videos, digital and audio books.
What is PERCIPIO?
Providing a seamless customer experience across multiple channels by integrating them within a single system.
What is OMNICHANNEL?
We celebrate each other. Listen to and empower each other. INCLUDE each other.