Ready Advice
Easyweb
TD Voiceprint
Gateway
TD History (BONUS)
100

When should I offer Ready advice

What is on every call

100

You use me to send money to the U.S

What is Visa Direct 

100

You put me on the line to see if the customer has Voiceprint

What is the Speaker ID

100

You go here for easyweb registration or password change 

What is ACS-CARS

100

I was founded in this city and province 

What is London Ontario

200

Name some benefits of Ready advice 

What is Earn Money, Save Money, Save time, Deepen customer relationships, Peace of mind 

200

I sometimes ask you for a security code 

What is Two Step Verification

200

My Voiceprint is unique just like this other thing

What is my Fingerprint 

200

My screens are Dark and i can find you any information

What is Host

200

I became TD Canada Trust in this year 

What is 2000

300

You can save time when you Activate me, (hint I am also a DC superhero) 

What is Flash 

300

If you need help while on Easyweb you can ask me 

What is TD Clari Chatbot

300

You will find me on this system now

What is Gateway

300

If you need information for a credit card you come to me 

What is TSYS

300

Im not just TD Canada trust what is my full name 

What is Toronto Dominion Bank 

400

I am the 4 options you have at the end of the call to record ready advice 

What are Interested now, Not interested, Customer not present, Not discussed 

400

You can use me to take a picture of your cheque

What is Mobile Deposit 

400

I am the number one reason you want me 

What is security on my account

400

I can show you any alerts or messages about a customers account 

What is CIF-MCOM

400

I am the Chief Executive Officer of TD Bank

Who is Bharat Masrani

500

You can find Ready Advice here in Scorecard 

What is Behaviors


500

I am available for up to 7 years

What is Online statements 

500

How much % is my Objective 

What is 3.00%

500

If you want to apply for credit or overdraft you can come to me 

What is C3 Customer offers 

500

What is TD's Bank mission 

What is, We will be the best run, customer-focused, integrated financial institution with a unique and inclusive employee culture.