MEDICAL TERMINOLOGIES
What is copay?
Set dollar amount required to pay for medical services (ex: office visits, urgent care, emergency room)
What is a Qualifying Life Event (QLE)?
A change in your situation, such as getting married, having a baby, new employment, or losing health coverage, that can make you eligible for a special enrollment period.
What is one of the common conditions that can be treated with virtual care?
Allergies, Cough
Fever, Headaches/Migraines
Sinus Problems
Skin Rashes
Pink Eye
Bladder Infections
Sore Throat
Bronchitis
Stomachaches
Minor Dermatology
Who do you contact for bank drafts?
Finance Department
What is the benefit plan year?
July 1st 2024 to June 30th 2025
What is in-network?
Hospitals, doctor’s offices, and clinics are part of the UHC providers' network. In-network providers have lower costs than those out-of-network.
What are the two types of insurance/coverage that must be included in the J-1 and J-2 dependents insurance plan?
Emergency Medical Evacuation
Repatriation Coverage
What is one of the services that the Employee Assistance Program (EAP) offers?
Talk to a counselor.
EAP can help employees deal with personal issues that might affect their lives and job performance.Examples:
Who do you contact for the birth of a child?
Teacher Resources or Participate Learning Human Resources
When is virtual care availble?
24/7!
What is coinsurance?
Percentage of hospital bills shared between the insured person and the insurance company
What are the two optional insurance available to you?
Dental Insurance
Vision Insurance
Who is your pharmacy provider/insurance?
RxBenefits
Who do you contact for address updates?
Teacher Resources
What does Health Advocate offer?
Health Advocate offers a wide range of programs to help you navigate the healthcare system in the US.
What is a deductible?
The amount required to pay out of pocket before the plan begins paying co-insurance
True or False:
Travel Assistance provides medical transportation for emergency evacuation and repatriation.
TRUE
Mary has a high fever and it is Saturday. She needs to be seen right away, but her regular Doctor’s office is not open on weekends.
Where do you think Mary should go to seek treatment?
Urgent Care
Who do you contact for SSN updates?
Teacher Resources
When can I make changes to my current elections?
Life event or the next open enrollment period
What is step therapy?
When your plan requires you to try one or more medications before approving coverage for a different one.
Who do you go to request a leave of absence or time off?
Your school district/school's Human Resources (HR) department
Sharon arrived in the US last night, she has asthma and needs to get a prescription for a new inhaler.
Where do you think she should go to seek treatment?
Primary Care
Who do you contact for benefit-related questions?
Human Resources