Conflict Management
Reasons conflict occur (list 3)
- Different expectations
- Different life experiences
- Limited time/resources
- Personality conflicts
- Fear of the unknown or change
Pros of active learning compared to traditional lecture style learning (list 3)
- Prepares students for life-long learning
- Appeals to kinesthetic learners
- Allows assessment beyond test/exams
- Promotes discovery
The pros of online learning (list 3)
- No commuting
- Learners can express type rather than talk
- Easy to include guests from other institutions
- Less expensive
Benefits of precepting
- Giving back to the profession
- Expanding or maintaining clinical services
- Recruiting future pharmacy employees or residents
- Personal satisfaction for the preceptor
A form of feedback where the criticism is in between two compliments
What is the sandwich approach to feedback?
Cons of using an active learning approach compared to standard lecture style (list 2)
- Requires more preparation from the instructor
- Requires learners to be more accountable to participate
The cons of online learning (list 3)
- Difficult to develop relationships with classmates/coworkers
- Students must be self motivated
- Delayed response when learners ask for help
- Computer trouble-shooting
Teaching strategies for precepting a student
- Socratic Method
- See one, do one, teach one
- Do, review, plan
- One-minute preceptor
- Feedback sandwich
- Pendleton Four-step model
An acronym for receiving/hearing difficult feedback
What is the PLAN approach?
- P: Paraphrase
- L: Listen
- A: Acknowledge
- N: Negotiate
An approach to engage higher order thinking through actions
What is active learning?
The first step in all teaching scenarios
A teaching method where knowledge is achieved through questioning
Challenging directly because you care about the mission, the team, and the individual
What is Radical Candor?
The four different types of learning styles
What are visual, auditory, kinesthetic, and reading/writing
The seven principles of online teaching (list 2)
- Encourage contact between learners and faculty
- Develop reciprocity and cooperation among learners
- Encourage active learning
- Give prompt feedback
- Emphasize time on task
- Communicate high expectations
- Respect diverse talents and ways of learning
Learning through experience in an immediate and relevant setting
An acronym for giving difficult feedback
What is the CANDID approach to giving difficult feedback?
- C: Compartmentalize
- A: Ask questions
- N: Normalize
- D: Discuss
- I: Incentivize
- D: Disengage
High risk activities for active learning (list 2)
- Peer evaluation
- Debate
- Role playing
Must be developed before teaching to give the instructor a guide or fluid outline
Things included in a rotation description (list 3)
- Goals, objectives, activities
- Hours and attendance policy
- Schedule/calendar
- Evaluation strategies