Terms & Definitions
This describes an employee’s emotional commitment to their organization and its goals, often leading to higher productivity and lower turnover.
What is employee engagement?
David, a social worker, feels physically drained and emotionally exhausted after months of long hours and intense client cases.
What is Burnout?
This refers to how content or fulfilled an employee is with their job.
What is job satisfaction?
This type of workplace stressor occurs when employees feel they have too many demands and not enough resources or time to meet them.
What is work overload?
Alex feels ignored at work meetings and notices his ideas are dismissed more than others. Over time he stops participating.
What is exclusion or a lack of inclusion?
The rate at which employees leave an organization and are replaced by new workers.
What is turnover?
This condition arises when employees experience conflicting or unclear expectations about their job responsibilities, often leading to stress and reduced performance.
What is role ambiguity?
Employees at a highly established corporation are encouraged to outperform each other to get promotions, creating a tense and cutthroat environment.
What is workplace competition?
An employee is constantly stressed due to unrealistic expectations and poor communication from management.
What is worker stress?
These two-factor theory categories, introduced by Herzberg, explain why certain job aspects cause satisfaction while others prevent dissatisfaction.
What are motivators and hygiene factors?
Layla’s company offers no recognition or growth opportunities so even though the pay is decent, he’s checked out emotionally.
What is a lack of motivators or low employee engagement?
The frequent or habitual absence from work without valid reasons, just because.
What is absenteeism?
This theory suggests employees compare their input-output ratio to others, leading to satisfaction or frustration.
What is equity theory?
After receiving a salary increase, Tyrone still feels unmotivated because his job lacks opportunities for achievement or recognition. According to this theory, the raise is a hygiene factor, not a motivator.
What is Herzberg’s Two-Factor Theory?
Even though Josh works hard, he sees his coworkers doing far less and receiving the same recognition. He starts to disengage.
What is perceived inequity leading to job dissatisfaction?