What is the name of the new Haverty's private collection?
1885
What manufacturer can a Customer special order a fabric with no additional charge?
JOLO
I have a marble top and can be counter height or of dining height. What am I?
The Avalon
What document is required to be submitted to the H Designer before consultation?
HD Questionnaire
What step should you execute in MSC immediately after confirming a sale?
Send a Thank You message
What free gift can a customer receive with a purchase of a TPR mattress?
Twin Arbor Meadows Eurotop or a Queen for the difference.
I come in 2 different leather upholsteries with innovative air-massage technology and a variety of fresh, functional features like a drop table and built-in reading lights. What am I?
Gibson
I am an uptown kinda gal with heather gray wood finish and silver polish inlays made by Bernhardt. what am I?
Hyde Park
What 3 things qualify a customer as H-Design candidate?
Core piece, Time Frame, Investment Amount
If a customer contact requested is submitted over night, which SC is assigned that customer?
The highest dollars per hour SC for the folowing day (the first on the UP board)
Arctic's exclusive REACT EX system provides __________ times better cooling power?
15
I have a unique faux scatterback silhouette with a banded base and recessed feet. What am I?
Audrey
I can be ordered in 6 different chair options. Some to name a few; oval back, tufted, armchairs, and counter height. My table comes with an elegant, detailed trestle leg. What am I?
Avondale
It is my role to close the sale in a H Design Presentation. Who am I?
The SC
I am the two most important pieces of information to gather from a prospect. What am I?
the WHEN and the WHY
Sleep Tracker and Head Tilt
Customers will love my clean modern lines and tufted lower back. What am I?
Phoenix
I am a wire brushed circular table that includes classically inspired materials such as top grain leather, hard wood solids, and acacia veneers.
Holden
What steps in the H Design process involve a Manager
Pre-Measure, Post Measure, Pre- Presentation, and Post Presentation
Based on the latest Bulletin, If you have a customer who has had an OA date pushed out multiple times, what is the best method of contact?
Calling
Of our Sealy Hybrids, I am the coolest and have the most comfort layers
The Highpoint
I am a manufacturer that had the most significant lead time drop compared to all the other Havertys manufacturers.
MaxHome
I am made locally, in Austin, and can be ordered in a circle or in a rectangle. What am I?
The Olsen
What is the last step before closing your first prospecting email?
a plan to follow up