Using Your Resources
This program replaced the CSS Home knowledge articles in One Source
eGain
The hottest temperature ever recorded on Earth was set in this state.
California (Death Valley)
This is how often the Nebula Newsletter is sent out
Weekly (on Mondays)
This City of Love will host the 2024 Summer Olympics
Paris, France
This TV show is set in the fictional city of Westeros
Game of Thrones
A menu item in eGain that gives you important updates that you must acknowledge once you have viewed them
Required Reading
92% of this summer fruit is H2O
Watermelon
A service that offers $29 message-only care and $49 video care without having to be a One Medical Member
Amazon One Medical Pay-Per-Visit
The number of Olympic rings
Five (blue, yellow, black, green, red)
Tom Kenny is the voice of this popular cartoon character
Spongebob Squarepants
Use this resource to tell a patient if their office has a specific vaccine in stock.
NLSD
These three zodiac signs occur during the Summer.
Cancer, Leo, Virgo
Members can easily set this preference, enabling providers to confidently place Rx orders while reducing communication delays
Preferred Pharmacy
Other than Paris, this city has hosted the Olympics three times
London
Joseph Maldonado is the focus of this Netflix documentary series
Tiger King
This tool was designed to help CSS know the most appropriate and efficient care path (Treat Me Now, In-Office Visit, Triage) for patients.
Care Routing Tool
In sunscreen, this is what SPF stands for
Sun Protection Factor
Unless an agreement is reached, One Medical providers practicing in the Dallas-Ft. Worth area will no longer be in-network with ________ as of October 1, 2024.
Blue Cross Blue Shield (BCBS TX)
With 28 medals, this Olympian holds more medals than any other in history
Michael Phelps, American swimmer
The defamation trial of this celebrity couple aired on television from April to June of 2022
Johnny Depp and Amber Heard
This slack channel allows you to ask questions to the Knowledge Management Team, provide feedback, and make suggestions
Raise Your Hand Campaign
The world’s largest waterpark, Tropical Island Resort, is located in this country
Germany
This is the number of CSS tiers described in the 7/1/24 newsletter
Three
CSS I, CSS II, CSS III
The Olympic Motto Citius, Altius, Foritus in English
Faster, Higher, Stronger
This person was the most-followed on Instagram as of the end of 2023
Dwayne “The Rock” Johnson