Policies
Warranties
We Recommend..
Breed Info.
Mystery!! :)
100
What is the Cell Phone Policy
What is This policy dictates when and where the counselor may carry this item on them. To prevent the appearance of a violation of the policy counselors may not carry it when on the clock OR in uniform or both.
100
What is the 90 day warranty?
What is This policy says that the customer receives a reimbursement up to $1,000 or the puppies price, whichever is less. And is good on anything on PAWS warranty illness list. (Viral, Bacterial, Parasitic.. and certain congenital or hereditary conditions)
100
Flea Meds
What is Advantage/Advantix or Frontline
100
Min Pins watch dog ability
What is 5
100
What are the new store hours?
What is 10:00am-8:00pm M-F, 10:00am-8:30pm F-S, 11:00am-6:00pm Su
200
What is the Puppy Return Policy
What is This return policy gives the customer 48 hours to return their purchase. 35% of the purchase will be kept on full price purchases, 50% will be kept on anything more than 25% off.
200
What is the 3 year warranty?
What is This Policy says that a customer receives reimbursement up to 100% of the purchase price in the first year, 50% in the second, 25% in the third, for any diagnosed hereditary, congenital, or genetic conditions. Any diagnostics may have to be reviewed by a Petland Vet.
200
Dog Food
What is Health extensions for small breed puppies and adults... and Eukanuba for large breed puppies
200
What weight should a Shelty get to?
What is 15-20 pounds
200
How long has Sarah worked here? (amount of years)
What is 4 :)
300
What is the Special Ordering Puppies Policy
What is This policy allows the customer to put a $200 deposit down to begin looking for their purchase, 50% down when it is found and approved of by the customer, and the remaining 50% when the customer comes in to pick up their purchase. All down payments are used as a credit towards their final purchase. Also, any deposits are non refundable and will be put on a gift card for the customers future use if they choose not to get the dog.
300
Which Warranty covers Cherry eye?
What is 90 day PAWS warranty
300
What small animal bedding?
What is Carefresh
300
What is a Husky's energy level
What is 3
300
Name 3 suppliers we get products from...
What is Hagen, Bradley, Coastal, Royal, Nautilus, Sea dwelling, Quality Marine, Reptile industries, Exotic Reef imports, Fish Fish Fish, Critters unlimited, Fluker Farms, etc.
400
What is the fish department warranty for dead fish?
What is 2 days 100% FISH CREDIT back towards another fish, and 5 additional days after 50% FISH CREDIT back towards another fish. MUST have the dead fish body, a SEPARATE water sample, and receipt.
400
How do you submit a claim to PAWS and how long does it take?
What is only if the customer faxes in a copy of their Warranty, Clear Diagnoses by a Vet, Medical Bills, and proof of a wellness exam done within three business days, then 6 – 8 weeks after the claim has been processed and approved they will be reimbursed.
400
Fish Filter Brand
What is Fluval (Will also accept Aquaclear since our stupid shirts say we do.) Fluval is the best brand though.
400
Ease of training for a Beagle
What is 1.... who would have guessed??
400
What is our goal $$$ to hit for the year?
What i$ 2,000,000 g-money
500
How does "Fish Credit" Work?
What is Fish credit can be only given out by a fish department employee or Sarah or Eric. Fish Credit can ONLY be used on live fish, live rock, live plants, coral, or inverts. Can ONLY be used on regular priced items (Cannot combine Sale prices and Credit). Cannot be combined with other coupons. And you CANNOT get credited for a "double dead fish" .... if a fish dies and you get credit towards another fish and that fish you bought with your credit then dies... you CANNOT get more credit.
500
Explain processing for the 3 year warranty... BONUS! What two illnesses aren't covered under the 3 year warranty but are covered by paws? (Get extra points!)
What is the customer must give Petland a copy of the diagnosis from a licensed vet within 14 days of it being diagnosed, prior to any treatment. We reserve the right to have shop city animal hospital to confirm the diagnosis at no cost to the customer. They will then receive reimbursement through Petland in amounts to be determined by the Owner (Jeff). BONUS!-Cherry Eye and entropion.
500
Fish food brand
What is Omega One!! :) Made in the USA, better ingredients, brings out the color of the fish, and theres a special omega one food for every type of fish! :)
500
What are the major health concerns for a Havanese?
What is None lol TRICK QUESTION! :)
500
What was the original Breeding purpose of a bulldog?
what is Bull Baiting