Misc.
General Surgery
Primary Care
Quality
Care Connections
100

 The 9th Zodiac sign

What is a Libra?

100

This area of the body is treated by General Surgeons. 

What is the torso?

100

The ages for family medicine and internal medicine.

 What is Birth or 0 to death and 18 years to death?

100

The appropriate UH Opening. 

 What is Good morning/afternoon/evening University Hospitals Central scheduling this is _______ ?

100

The dept we no longer schedule procedures for.

What is Urology?

200

They food with no expiration date 

What is honey?

200

This sub-specialty clinic only schedules "first come first serve"

What is Trauma Surgery?

200

These are all the types of doctors under Primary Care. 

Internal Medicine, Family medicine, Pediatrician

200

The appropriate hold time for a pt before checking back in.

 What is 2 minute duration?

200

This is  injection  that is scheduled by Care Connections in orthopedics.

What is cortisone? 

300

 The only solid organ in the human body that can regenerate itself.

What is the liver?

300

The Colorectal CNP that just left UH.

Who is Vicki Rumpler?

300

The only location for Peds that lives in the Adult Primary Care DT.

What is Bolwell 1200?



Daily double (600)

300

Acknowledging the caller's request and actively listening ready to assist.

What is Acknowledge and taking the lead?

300

The sub-specialty that focuses solely on the liver.

What is Hepatology?

400

The first European to sail to the Americas.

Who is The Vikings of Norway?

400

In what sub specialty do you use a smart phrase to send a CRM. 

What is Bariatrics?

400

The visit types for a new patient physical for an adult and child.

What is New patient visit New pt  Well child check? 

400

The appropriate UH branded closing.

 What is "Are there any other scheduling or billing needs/concerns I can assist you with? "I want thank you again for choosing University Hospitals have a great day" ?

400

The department that has to have a diagnoses under their clinical terms. 

What is Infectious Disease?

500

The Senior Director of Central Scheduling.

Who is Tracy Grushcow?

500

How many sub- specialties of General Surgery are there and list them

 What is General Surgery, Colorectal, Surgical Oncology, Breast, Bariatrics, Trauma, Peds General Surgery?


Daily double (1000 pts)

500

The physician in charge of "FITTERME" and the new location name.

Who is Goutham Rao and UH Cutler Center for Men? 

500

The soft skills that are worth 40% of your score .

What is using please & thank you or Using the callers name at least once?

500

The location that all PFT's have a 60 minute duration.

What is Ahuja ?