WHO’S THAT ASSOCIATE? 📦
SOP FOR YOU & ME
KPIs OR DIE 💀
I SPY WITH MY 👀
NAME THAT ASSOCIATE 📦
100

This associate stays slaying with instant memes and photoshopped edits. Catch them at Boxchella this year.

What is Alonso?

100

This SOP will help you purchase items online using your employee discount at Boxlunch, Hot Topic & Torrid.

What is the Associate Discount?

100

This is the core concept of Boxlunch. What is the acronym? And what do they mean?

What is G.I.V.E.

Greet, Interact, Validate, Expedite 

100

This section carries web slinging, shield wielding and thundering gods.

What is Marvel?
100

This associate can find the pot of gold in any thrift store bin. They stay selling long after they clocked out. 

What is Blake?

200

This associate is on their way to the big broadway stage.

What is Sydney?

200

This SOP requires you to properly fill out paperwork for items employees and/or customers may want to come back for. 

What is Hold Tags?

200

This metric averages out how much each customer spends per transaction.

What is ADT?

200

This section had a collaboration with cats this year and is currently one of this holiday’s staple.

What is Naruto?

200

This associate loves the stage, but only to sing Selena Gomez on RE-PEE EE EE EET.

What is Karina?

300

This associate can crochet their way out of any mess. They are currently dreaming of a reality where Hogwarts is real.

What is Abby?

300

This SOP prevents customers and associates from abusing their earned rewards/discounts when buying 5 or more items within a purchase.

What is the Bulk Policy?

300

This metric allows customers to receive emails, promotions, and early access to Lunch Money redemption; it even donates a meal.

What is Loyalty?

300

This section has you sipping on Mountain Dew and sitting in front of your tv/computer screen for long hours.

What is Gamer?

300

This associate can solve any math problem, but can’t read the numbers on their clock. 

What is Riley?

400

This associate can come up with a story for just about anything. Catch them in a shirt of a game they will never play. 

What is Micah?

400

This SOP lists off the ways where you can properly dispose of broken and/or damaged items in your store.

What is Damages?

400

This metric totals up how many web orders we do in stores on a daily.

What is SNS?

400

This section can transport you into a magical world where witches, wizards and house elves.

What is Harry Potter?

400

This associate can bend earth, air, wind, and fire because they have an unending love for Avatar the Last Airbender. 

What is Erin?

500

This associate will most likely be saying, “This is not a phase mom,” until they’re 50 years old. HotTopic4Lyfe. 🤘

What is AJ?

500

This SOP states that the employee must receive this before clocking out after every shift. This task must be performed by a manager.

What is Bag Checks?
500

This system helps you connect to our customers by allowing them to leave messages/rate us on how well we did in stores. 

What is Medallia?

500

This section has royalty, science experiments gone awry, and cute cuddly bears with an obsession with honey.

What is Disney?

500

This associate still gets lost in this mall every time. 

What is Ariana?