DCF Basics
What does “DCF” stand for?
Department of Children and Families
Who can make a 51A report?
Any person who suspects child abuse or neglect.
What is the main goal of Support & Stabilization services?
To help families stay safely together and prevent placement.
What is the most important principle in family engagement?
Building trust and collaboration.
What must all providers maintain when working with families?
Confidentiality.
What is DCF’s primary mission?
To protect children from abuse and neglect and strengthen families.
What is a “Mandated Reporter”?
A professional legally required to report suspected abuse/neglect.
Name one common Support & Stabilization service.
Parenting support, case management, or therapeutic mentoring.
How can providers empower families during meetings?By including their voice in decision-making.
By including their voice in decision-making. MI
What document must be signed to share information between agencies?
A Release of Information (ROI).
What age group does DCF primarily serve?
for our contract all ages
What happens after a 51A report is received?
It’s screened and may lead to a 51B investigation.
How long do Support & Stabilization services typically last?
Around 6 months, depending on family needs.
What is a “family team meeting” or "UR"?
A meeting that brings together DCF, providers, and family supports to plan services.
What happens if a family refuses voluntary services?
DCF may reassess risk and close or continue involvement.
What document outlines a family’s goals and services?
action plan/treatment
How quickly must an emergency 51A be filed?
Immediately by phone and followed by written report within 48 hours in VG
What type of plan guides Support & Stabilization work?
The Family Support Plan or Service Plan.
What are protective factors?
Strengths that help families reduce risk and build resilience.
How often are family progress and goals reviewed?
Typically every 6 weeks or during scheduled URs (Utilization Reviews).
What law gives DCF authority to intervene when children are at risk?
Massachusetts General Law Chapter 119.
What is the purpose of the 51B investigation?
To determine if the allegations of abuse or neglect are supported.
What does “wraparound support” mean?
A coordinated, family-driven approach involving multiple providers.
Give an example of a culturally responsive practice.
Using interpreters, honoring traditions, or adapting services to family values.
What is DCF’s ultimate goal for every child?
Safety, permanency, and well-being.