IRS
Payments
calculation
O&E/ Contempt Collection Process
Misc
100

What does IRS stand for?

Internal Revenue Service

100

What screen do you go to find the payments applied to the case?

Case Payments

100

From what program do you select to print a report that includes all case payments?

A payment History from Tableau

100

Do you have to pull a credit report on all cases that you are reviewing for ability to pay?

No, you do not. Just in case your research is not finding anything, and you believe he has assets. 

100

What form do you complete if you receive a Spanish speaker and you can't speak that language?

Complete the Spanish Translation Call Google Form 

200

Can we let the parties know that we have received an IRS intercept?

No, we can not. even if it lists it as special collection

200

Which screen indicates the NCP case arrears balance?

Case Balance Summary - Support Payor

200

Name one action that requires an approved arrears calculation?

Contempt Action, SOJ, Payment on Arrears, Hardship Case, termination of order

200

What form do you complete when reviewing for ability to pay?

Contempt Actions Worksheet

200

Which portal do you refer to when looking up OJ payments and orders?

SSP

300

What amount does the NCP, on an NAI case, have to be in arrears of before we certify arrears for an IRS tax intercept? 

Unassigned/Never balanced is $500.00 

300

Which screen indicates the incoming payment information, including NSF data? 

Payment Details Screen

300

What document do you send to the parties before you enter an arrears calculation request? 

A Payment History, (PALC)

300

Name three resources to search for the ability to pay?

MVD,  County Assessor's Office, The Work Number, BG01, HEA+, Credit Report, Clear, Accurint, Corporation Commission business license, AZTEC, Call CP
300

What is the difference between an OSCE 157 and a QC Errors?  

Federal Requirement Errors and DCSS Quality Control Errors. 

400

What document does an NCP submit if he requests that his IRS joint intercept amount be immediately applied to the case?

Injured Spouse Waiver 

400

Which screen indicates the balance due for Total Assigned Arrears and Total Unassigned Arrears?

Case Balance Summay - Support Recipient

400

What type of document must you submit for an arrears calculation on a foreign order? 

Foreign Order Checklist

400

What task code would you use in AZCARES to find T0099 non-paying cases?

T_0309 Review Case for possible contempt - No payments received within 90 days

400

What documents are required to send to the NCP when he is requesting a Hardship?

DCSS Debt Reduction Application & Financial Affidavit
500

What document must the NCP file with his tax forms if his current spouse doesn't want her portion intercepted?

 

Request for Injured Spousal protection from application of Joint overpayment against spouse's delinquencies or debts. 

500

Which screen indicates if there are any holds placed on the case?

Care Hold Instructions


500

What is the F code do you use if the CP is arguing about the reimbursed balance?

F5400 -  CP ledger Review / Breakdown requested

500

What process do you complete if you have an OJ order and nothing has been filed with the court?

ROFO, you must register the order before proceeding with any contempt action. 

500

Which SSA payments are credited towards and NCP's child support?

Social Security Disability Insurance Payments SSDI