You open a Drivetrain file and get a pop up someone else is in the file. What should you do?
What is reach out via Slack to see if they are working on it and if there's anything you should know?
This is the discount for Driveshare when members use HDC
What is $50 off their first rental?
What is Special Build coverage?
Special Build Coverage is designed to help bridge the gap in vehicle value when the member has valued their vehicle higher than we can support with comparables. We often see this when vehicles are highly modified or customized.
What coverages can we decline in North Carolina?
Physical damage (collision/comprehensive)
What is the birthstone for July?
Ruby
A member calls to remove liability/collision for winter and we've never done this before for them. Can we help?
What is no, this is not how our policy works?
This is the discount for Coker Tire when members use HDC
What is 10% off all inventory?
This endo covers portable equipment used in maintenance of collector vehicles
What is Automotive Tools?
Because we do not offer liability only policies, how should we handle quoting NC policies?
We MUST refer the Client / Agent to an Affiliate Agent for a quote
How long does a watermelon take to grow?
Approximately 90 days
If a member has been waiting 90 minutes for tow service and calls in, what should we do?
Please give them the option to secure their own service and submit the receipt for guaranteed reimbursement up to their roadside benefit allowance. Make sure to thoroughly document your call
This is the discount for visits to the Henry Ford Museum when members use HDC
What is 10% off membership or Adult Admission tickets?
This is the only state where Hagerty does not offer the Cherished Salvage endo
What is the world record for most marshmallows eaten in one minute?
25
Which KB article discusses Special Build coverage?
LAP and EAP Program Details
This is the discount for Sports Car Club of America when members use HDC
What is $25 off all Track Night in America entires?
This endo was primarily designed for individuals with an affinity for a particular make/model and covers all vehicles on the policy.
What is the Legendary Ride endo?
What is the process for declining a New Hampshire resident's quote?
We cannot decline a New Hampshire resident's quote
In what country did fireworks originate?
China
A member from Arizona calls asking for an emissions exemption letter. What should you do?
Attempt to warm transfer to State Reporting and send a pass if you don't get an answer in 2-3 minutes.
This is the discount for Reliable Carriers when members use HDC
What is 10% off scheduled moves in the continental United States when booking online?
This endo encompasses items linked with motor vehicles or spare parts and is treated as "art."
What is the Automobilia endo?
If the entire quote is ineligible (i.e. driving record/claims, lack of 2+ RUVs, etc.), to which vehicles do we add the Ineligible Risk Surcharge to?
All quoted vehicles
In what year were the first modern Summer Olympic games held?
1896