DEI
Medicare
BARBIE
Liability
Negotiation Best Practices
100

By joining one or more of these you can network with others, develop yourself and better understand yourself and others.

What is an ERG?

100

If an attorney does not provide index information and Medicare eligibility information upon initial contact, this letter is sent by the adjuster to the attorney office.

What is the A1-Request for Medicare Eligibility letter?

100

Barbie was released in theaters on this date.

What is July 21st?

100

During intake of a claim we need to enter a separate liability template to be coded/entered under what category in Claimpro?

What is Liability?

100

Initial offers should be made at this end of your range.

What is the low end?

200

Each year, Progressive hosts a weeklong event focused on DE&I activities. What is this week called?

What is Inclusion Week?

200

At this age, a claimant becomes automatically eligible to receive Medicare benefits.

What is 65?

200

These two Progressive ad icons walked the Red Carpet Premiere of Barbie on July 9th in Los Angeles, California

Who is Flo and Jamie

200

You have to consider whether this duty was breached when investigating an intersection accident?

What is Respect Control of Intersection?

200

This is the first method of communication that we should use to extend an offer unless otherwise requested by an attorney.

What is by phone call?

300

Name two Progressive ERG’s.

What is AANET, Dawn, LGBT+, Milnet, New, PAAN, Parent Connection, Planeta or YPNet?

300

MBI is also known as this.

What is the Medicare Beneficiary Identifier?

300

Barbie's actual name is... (not the actress)

Who is Barbara Millicent Roberts?

300

This helps you to identify exactly where the dmg is to a vehicle and can help determine who had control of the roadway

What is Point of Impact?

300

Offers should not consistently be increased by the same dollar amount each time. Instead, they should be increased in these increments until settlement is reached. 

What is tapering?

400

We recently launched an initiative where we can be our best selves at work, beginning with a name that truly expresses what we are. What is this program called?

What is Chosen Name?

400

This letter is used to request copies of any Conditional Payment Correspondence from Medicare if we have the consent to release.

What is the M5-Medicare CPL CPN Request letter?

400

These two actors played the roles of Barbie and Ken in the new Barbie movie.

Who is Margot Robbie and Ryan Gosling?

400

We should request this from the attorney during MAC on all FOBP claims where liability is pending and/or is questionable. 

What is the claimant recorded statement?

400

This may be needed due to new information that was not previously submitted, a decision to make a concession on an evaluation factor that we previously did not include in the evaluation or a risk-based analysis of the claim. 

What is a Re-Evaluation?
500

Name a DE&I objective from our strategy statement.

What is we maintain a fair & inclusive work environment, we reflect the customers we serve, our leadership reflects the people they lead or we contribute to our communities?

500

This letter is sent by the adjuster to Medicare or the MAP carrier when we learn that the claimant is eligible to receive Medicare Benefits at the time of settlement.

What is the M6-Combined Notice of Claim/Settlement letter?

500

This director made history as Barbie had the biggest opening weekend for film directed by a woman.

Who is Greta Gerwig?

500

Name two loss types that apply to the FOBP-Liability process

What is backing accidents, left turn accidents, intersection accidents or lane change accidents?


500

This is the one main point that is always revisited in negotiations. Examples include causation concerns, excessive delay in initial treatment, no complaints of pain but continued treatment (excessive treatment)...

What is a theme?