CRM
You need these numbers to work OT.
100 Dials or 2 hours talk time.
In "The Polar Express", what magical object does the boy receive as a gift from Santa at the end of the movie?
A bell
Christmas is this team member's favorite Holiday!
Rita
This helps you click to dial - if only it was smarter..
Ingenious
This is the first thing Cody says to you, before anything at all!
Good Morning! GM!
This system needs its coffee or hot chocolate first if you expect it to work - it does not identify as an early riser.
Enrollment ISIR
In the classic Christmas movie, The Grinch is described with these three words:
Stink, Stank, Stunk
Name one team member and accurately name one of their pets (No, you cannot name yourself)
Answers may vary!
These issues allow you to catch up on laundry, but it feels like the end of the world..
A Global Issue
True or false: Cody has decorated for Christmas
... well, Cody?
CRM stands for this.
Customer Relationship Management.
Name ALL of Santa's reindeer.
Dasher, Dancer, Prancer, Vixen, Commit, Cupid, Donner, Blitzen, Rudolph
How many people are on our team?
16! 15 will be accepted, but is incorrect by not including Cody :)
A sweet treat that Santa and Tech support clear.
Clear your Cache and Cookies.
Cody reviews our KPIs with us Monthly. KPI stands for..
Key Performance Indicators
This Steve's favorite adage to the division.
"Control the Controllables" or "Control your Efforts"
In The Santa Clause, the original Santa does this which allows Scott Calvin to become the new Santa
Falls off the roof!
SURPRISE CHRISTMAS QUESTION:
In the song "Winter Wonderland," We call the snow man.. (His name)
Parson Brown
You'll likely have trouble clocking in if you didn't do this.
Cody and KK do NOT see eye on eye on this matter.
Turning on your camera
A students FAFSA came in! Name the items you need to double check. HINT: There's 5.
Overlap, PELL, full name, C-Codes, Loan Details.
This event has only been cancelled for three consecutive years during World War II. It is often considered the "start" of the Christmas Season - at least once Santa arrives!
Macy's Thanksgiving Day Parade
This team Member is the Longest Standing Team Mate on Team Cooper!
KK!
Oh no! You received an email with a link indicating that your WoRKday acount has been comprimised! What steps do you take?
Report Phish
When something is not at all confusing, Cody uses this turn of phrase.
Clear as Mudd