KPI Results
What is the schedule adherence goal?
80%
Give me an example of what you do to onboard an employee.
Welcome/Introduction
New hire paperwork
Training sessions
orientation videos
How often should the management team have meetings?
bi-weekly
How far in advance should our store schedules be published?
3 weeks
What is recruitment?
the process of actively seeking out, finding and hiring candidates for a specific position or job.
What is the TLC evaluation goal?
90%
the action or process of integrating a new employee into an organization.
What is the name of our main communication app/program?
The Loop
What is the name of the mobile app to monitor your schedule?
ESS41-reflexis
(employee self service)
What system would you use to find open requisitions?
ATS (application tracking system)
What is the actual of quality of schedule target range?
60%-65%
In TLC, what screen to you have to be in to see your store's participation, frequency and knowledge etc.?
Leader Zone
What is tailored brands purpose?
We help people love the way they look and feel for their most important moments.
Where can you review Shift Trade Board requests?
The requests option at the bottom of the schedule screen
What is the referral program?
The Company will pay employees a recruitment reward of between $100 and $500 for each referred employee hired by the Company.
What is the TLC milestone target?
95%
In TLC, when a metric is red what does that indicate?
critical items to action
Where can you find the DOR checklist and KPIs?
Team Experience Playbook
When should Shift Trade Board request be reviewed?
weekly during the scheduling process
What are the 3 C's of direct recruiting?
Connections, Community and Communcation
What is the variance of earned hours goal?
+2/-5
In TLC, when a metric is green what does that indicate?
positive indicators to celebrate
What are the names of the two tools use to help you plan to be successful as the Team Experience Leader?
Store Manager Training Plan
Division Leader Planning Tool
When is the forecast automatically generated?
2 weeks ahead
What is the name of West zone Talent Acquisition Partner?
Lorena Sanchez