ACRONYMS
WHAT DOES THE ACRONYM CSR MEAN?
Customer Service Representative
WHAT IS THE CORRECT DRG?
When these time limits expire, the IRS can no longer assess additional tax, allow a claim for refund, or take collection action, as explained in this DRG section
DRG 0.11 Statute of Limitations?
This ________ is assigned by the IRS to identify businesses operating in the United States.
This 9-digit number is assigned by the IRS to identify businesses operating in the United States.
What IRM would you refer to on how to properly communicate with the taxpayers by phone, face to face, email, live chat and or written correspondence?
IRM 21.1.1.4 Communication Skills- General
What category on SERP should you refer to when looking up a CP NOTICE?
FORMS/LETTERS/PUBS
WHAT DOES THE ACRONYM CII MEAN?
CORRESPONDENCE IMAGING INVENTORY
WHAT IS THE CORRECT DRG?
The combination of TC 971 Action Code 089 identifies frivolous filters who are not on AIMS.
DRG 5.21 Criminal Investigation (CI) / Frivolous Filer Program
Besides corporations and partnerships, this type of __________, often a church or charity, still needs an EIN to hire employees?
Besides corporations and partnerships, this type of nonprofit organization, often a church or charity, still needs an EIN to hire employees.
This IRM section outlines the varied duties of Contact Representatives, Tax Examiners, and other positions who spend many hours on the telephone, working paper cases, or helping taxpayers at TAC counters.
IRM 21.1.1.3, Customer Service Representative Duties
When a TP call in, & is unsure whether to create a new EIN number or not which tool will you use to help the TP out?
ITLA
What does the acronym TPP?
TAXPAYER PROTECTION PROGRAM
WHAT IS THE CORRECT DRG?
This DRG section provides guidance on civil penalties for Business Master File accounts
DRG 20.29 Civil Penalties – MFT 13 (BMF)
While a Social Security Number is formatted as 3-2-4 digits, an EIN uses what format?
While a Social Security Number is formatted as 3-2-4 digits, an EIN uses this specific hyphenated format.
This IRM section outlines the varied duties of Contact Representatives, Tax Examiners, and other positions who spend many hours on the telephone, working paper cases, or helping taxpayers at TAC counters.
IRM 21.7.13.5.4.1, Definition: LLC
When routing to a Revenue officer and an assignment number is not found on IDRS, you can use the RO LOOKUP Tool and research using which 2 categories?
STATE OR ZIPCODE
WHAT DOES THE ACRONYM IDRS MEAN?
INTEGRATED DATA RETRIEVAL SYSTEM
WHAT IS THE CORRECT DRG?
When an account shows this status with a unique eight-digit collection assignment number in the upper right corner of CC SUMRY, you should route correspondence to the assigned Revenue Officer or RO group
DRG C.31 Accounts in Status 26 - When to Route to RO?
A business must apply for a brand new EIN if it undergoes this specific legal change, such as switching from a _______________ to a corporation.
A business must apply for a brand-new EIN if it undergoes this specific legal change, such as switching from a sole proprietorship to a corporation.
This IRM section provides guidance on employment tax credits established by the FFCRA and CARES Act, including the Employee Retention Credit, credits for qualified sick and family leave wages, advance payments via Form 7200, and deferred payment of social security taxes for 2020?
IRM 21.7.2.7 – COVID-19 Related Employment Tax Relief
What tool on SERP will we access to LOOKUP any IRM reference?
BMF PORTALS
WHAT DOES THE ACRONYM AMS MEAN?
ACCOUNTS MANAGEMENT SERVICES
WHAT IS THE CORRECT DRG?
This is the process used to locate a missing or misapplied payment that cannot be found on the taxpayer's account.
DRG 5.23 Payment Tracer
What is the exact dollar amount the IRS charges a business owner to apply for and or receive an official EIN?
ZERO dollars! (It is completely free)
This IRM section provides guidance on handling classified waste to prevent inadvertent or unlawful destruction of records, including procedures for destroying unsigned copies of filed returns, undeliverable correspondence, and other taxpayer documentation that is no longer needed.
IRM 21.5.1.4.10 – Classified Waste
Which tool on SERP will you research to locate the name & number of the manual refund headquarter contact? MUST ANSWER WITH THE NAME & NUMBER FOR 200 BONUS POINTS!
WHO/WHERE
#Todd Greife#
#816-499-6009#