LTS
LSS
LLS
Objections
G-DEK
100

Do you have a pricing sheet?

What is "no, but I can set you up with a Product Specialist who handles all of our Corporate pricing"

100

Can I get more InMails?

What is "Sales Navigator doesn't allow you add more InMails, but if you upgrade to teams you get 10 more inmails"

100

Is this Lynda.com ?

What is "Linkedin acquired Lynda.com three years ago. We have all of the same course content powered by the LinkedIn network" ?

100
I don't have time to take a phone call
What is "Sometimes you have to make time to save time, Susan" ?
100

What are the names of Brandon's twins?

What is "Christian and Lucas (RIP to our pig)"?
200

What is the difference between Recruiter and Recruiter Lite?

What is "Recruiter Lite is the slimmed down version of our full Recruiter platform. It is limited in search and is attached to your personal profile rather than the company" ?
200
I need a single user license but I want CRM integration.
What is "CRM integration is not included in the Professional version, our Team version with CRM integration has a minimum of 2 users" ?
200

How can I share these courses in a group setting?

What is "You can't - each user would need their own license" ?

200

I just want pricing, I don't want to talk to a salesperson.

What is "Due to the customization of our solutions, we don't have off-the-shelf pricing, so you would need to take a call in order to get a specialized quote" ?
200

What is D Hong's middle name?

What is "Moses" ?

300

I just want a life page, how do I get that?

What is "Our marketing and recruiting solutions on LinkedIn are blended - our career page is a customized solution meant to serve dual purposes. As a result, I would need a bit more info on your hiring needs to get you that information" ?

300

How do you help me generate leads?

What is "Our search functionality allows you to run searches to find people who would be a good fit for your services or solutions. It also allows you to find accounts that might be good to prospect into in the future" ?
300

Couldn't we get one license to put on the office computer?

What is "No, the system will pick up on multi-user activity on one account. It is one license per user" ?

300

I don't need my entire sales team to have Sales Navigator - just the heads of the departments.

What is "Sales Navigator works best when you allow your entire sales team on the tool, as it allows them to leverage our data and each other's extended networks. Do you only allow your heads of departments to use your CRM" ?
300

How many siblings does Kaylah have?

What is "She used to be an only child, now she has a little sister (and the twin she absorbed)" ?

400

Can I just get Pipeline Builder?

What is "Pipeline Builder is part of our corporate talent solutions as a larger strategy for your hiring needs. To learn more about that particular tool, could you provide some insight into your current hiring needs" ?
400

What is the difference between Team and Enterprise?

What is "Team allows your sales team to collaborate and integrate with their CRM - Enterprise allows all the features of Team with extended network access, unlimited PointDrives, and more InMails" ?

400
Can I switch the seats around at any time?

What is "When someone leaves the company you can move their seat around - however you can't move seats around on a regular basis to share them between users" ?

400

Why do I have to talk to you if you can't give me any pricing? What is the point of your role?

What is "I serve as the first point of contact for our corporate solutions. My job is to learn a bit more about your situation so I can point you in the right direction" ?

400

Who is the heiress to a car dealership fortune?

Who is "Taylor Roesch, Kaylah's queen and legendary B/RC LSS rep" ?

500

Tell me more about LinkedIn Talent Insights

What is "LinkedIn Talent Insights are a new platform being rolled out to better assist our clients in exploring new markets and getting more data to understand the hiring situation at a macro level. I would be happy to get you in touch with your relationship manager to learn more if you could answer some questions" ?

500

Why do I need this if I have a CRM?

What is "Sales Navigator works as an additional resource to your CRM by leveraging LinkedIn's real-time data on 560M+ members to allow you to better find prospects, reach out, and make warm connections" ?

500

I only have 5 users, but I need a purchase order as we are part of the US Government

What is "Unfortunately we only provide purchase orders for team packages over 10 users for government rates. If you have less than 10 users, you could purchase individual licenses online, or you could look into other departments to see if there is added interest" ?

500

I am a customer experience consultant. My feedback is someone should be able to help me with my request whether making a phone call or reaching out to customer service. You are all one company, not broken apart silos that do their work in isolation. It just takes some effort and thinking and providing a one company response. Please make an effort on my behalf. Second, to not know the correct reason for why your policy is what it is regarding premium accounts is not good at all and furthermore, if you don't service premium subscriptions, and I am a premium customer, why are you interacting with me if someone else is better positioned for me?

To not have the ability to interact with Customer Service or other areas to address customer issues/concerns is a big missing. You are my point of contact and as far as I am concerned, you are my Customer Service contact because Customer Service is not a department, it's a way of being...all employees and departments acting as one. Yes, of course...file my feedback. I'm surprised at the lack of Customer Centricity and process around the Customer's experience. Seems LinkedIn is very silo driven instead of one-company for the Customer driven.

What is "I completely hear you and wish I could be of more support. To give you some insight into my role my speciality is working with organizations to get set up with their designated corporate product specialist to implement our corporate solutions organization-wide. As far as technical or billing support goes that must be directed to the appropiate party who specialises in that. I can assist you as best as I can, however I have limitations in my role in regards to other departments. Your feedback will be filed, and I do apologize for your experience. I hope you have a wonderful day" ?

500

When is Kate's wedding?

What is "How dare you not know the answer" ?