Ops/Secured
Service
Balance Transfers
Emails
Japan
100

ADM stands for BLANK

What is Ace Decision Max

100

You can review the customers APR on this screen 

What is IATD

100

This is where all balance transfer Acquisition Offers are located.

What is the One Note

100

If we receive an email to close a card per customers request, we do this..

What is advise for the customer to call to speak with a Customer Service Representative (1-888-561-8861)

100

Because Japan sits on top of shifting BLANK, it experiences many small earthquakes every year.

What are tectonic plates

200

This information must match on the application, IFORM and collateral account.

What is customers name and SSN 

200

This is the account status screen

What is IASC

200

On this screen we can locate balance transfer promotion codes.

What is IAGI

200

If we need to send a card account number (not account ID) via email the email needs to be marked as BLANK.

What is Confidential 

200

The Japanese flag is white with a red circle in the middle. The red circle stands for BLANK.

What is the Sun

300

Applications in CIPTD must have this information verified to continue

What is Name and SSN and address or DOB

300

True or False a new card can be requested when an account has an RD status

What is False

300

This is another location other than TS2/TCS that can be used to determine when or if a balance transfer has expired. 

What is the statement 

300

If an email is received in the Operations Processing email to add a POA, we do this..

What is refer them to CreditCardService@TD.com

300

Japan has over BLANK million vending machines selling hot coffee, ice cream, and umbrellas.

What is 5 million

400

If an application is in A2WAIT but not on WAPE screen we do this

What is search the customer on ICAL 

400

You can use this procedure to verify if a stop can be added to a CBR check

What is 99.37 Credit Balance Refund Stop Payment 

400

If a customer is being charged interest on a BT, viewing a balance transfer check in Titan can let us know this information.

What is the promo expiration date/if the check/promo was still valid

400

When escalating any complaint or concern these people should be CC'd

Who is USBC Leadership Team

400

Millions of Japanese families eat BLANK for Christmas Eve due to a massive marketing campaign in the 1970s

What is Kentucky Fried Chicken (KFC)

500

We use this screenset to create a new CLI app

What is RCLI

500

This step in the Order Card Procedure provides the steps on how to cancel/delete a card request

What is 6.3

500

These things are impacted when providing miss information about balance transfers. 

Who is the Bank and the customer

500

When an email is received with a death certificate we do this.. 

What is refer them to Deceased Handling  (DeceasedHandling@td.com)

500

In Japan typhoons do not receive names. Instead, after January 1st of every year in Japan, the first typhoon that occurs is named BLANK

What is the 1st typhoon