Public Sector Business
The CIO from this agency is speaking at BoxWorks today
What is Texas DMV?
In a strong discovery call, this is the first step after introductions — setting expectations for what will be covered and confirming alignment.
What is agenda setting?
Worked at MemoryBlue
Vince
This Box product underpins public sector retirement and permitting workflows by routing documents automatically based on metadata, replacing manual folder creation.
What is Box Relay?
His Girlfriend
Amelia
Box highlights this citizen-facing use case in county agencies, where residents can request access to government-held information
What are public records/FOIA requests?
Rather than asking yes/no questions, top performers use this type of questioning to uncover detailed challenges and stories from the prospect.
What are open ended questions?
Soon to be Father
Alex
This Box security product can automatically classify files with labels like “CJIS” or “HIPAA” and apply controls to prevent unapproved sharing.
What is Box Shield?
His Middle Name
Hunter
Box AI Agents can support federal courts by automating intake and routing of this type of filing, often submitted by citizens
What are pro se filings?
After identifying surface-level issues, great discovery dives deeper by connecting them to this, showing how problems impact the organization’s broader strategy.
What is Business Impact?
Soon to be wed
Jahssyr
This product allows courts to enforce retention schedules, apply legal holds, and automate disposition, forming the backbone of Box’s records governance strategy.
What is Box Governance?
His Birthday
August 14
This Department of Defense pilot training program adopted Box as the only approved platform for Electronic Flight Bags, enabling secure distribution of training manuals.
What is the 19th Air Force (19AF)
Good discovery also measures how success will be tracked by asking about these measurable business indicators.
What are KPI's?
Shortest team member
Emily
This product is pitched to courts and housing agencies as the foundation for secure intake portals, combining no-code dashboards with metadata-driven submission forms
What are Box Hubs with Box Forms?
His favorite player on his favorite team
Aaron Judge
One of Box’s highlighted public sector customer stories comes from this office, which created a secure digital workplace for 800 staff and launched a child support system helping 45,000 children
What is the DC Office of the Attorney General?
Skilled AEs don’t just uncover pain — they map it to urgency by asking questions about this element, which often defines whether a deal is prioritized or pushed.
What is timeline?
Was a Lamda in college
Tomas
Box pitches this AI capability to courts and retirement services as a way to automatically tag filings or applications with structured data fields like case type or member ID.
What is metadata extraction?
How tall he is
6'2