Work! Work! Work!
Application use to measure staffing and adherence
What is NiCE IEX?
In which show was the song "Soft Kitty" sang.
What is The Big Bang Theory?
Started first winner on "Star for a Night" and sang the National Anthem during the pre-inagural ceremonies of President Gloria Arroyo
Who is Sarah Geronimo?
An annual national holiday in the Philippines observed on 12 June
What is Independence Day?
Metro Manila was first declared to undergo Enhanced Community Quarantine due to the Covid outbreak?
When is March 15, 2020?
The current WFM Director for TIP Planning and Analysis
Who is Editha Mojar?
The 3rd season of this hit sci-fi series which became the most-watched series garnering 64million views tuned in within the first 4 weeks this series was available to stream.
What is Stranger Things?
Who is Lea Salonga?
Known for his famous speech "I came through and I shall return"
Who is General Douglas MacArthur?
Social Distancing, Face Shield, Face Mask
What are the Safety Protocols?
Defines the number of agents scheduled during a given time of the day & measures the variance between the number of agents actually on calls versus the requirements
What is Line Adherence?
Rachel, Monica, Chandler, Phoebe, Ross and Joey
Who are the cast of Friends?
Who are The Beetles?
The 2nd novel written by Dr. Jose P. Rizal which theme and plot conveys that the present system of government in the Philippines through corrupt officials, dominated by the friars can lead to the downfall of Spain
What is El Filibusterismo?
Alpha, Beta, Gamma and Delta
What are the Covid variants?
95% target
What is the Line adherence goal effective 2022?
The first original Korean series when it premiered in January 2019
What is the Kingdom?
A band which started as a singing group in Ateneo de Manila which eventually led to a trio composed of "Bubut, Danny and Jim."
Who are The Apo Hiking Society?
The agreement between the celebrants and the Magdalos to stop the Philippine Revolution in 1896
What is the Pac of Biak na Bato?
A group of people who's primary role is to direct international health within the United Nations' system and to lead partners in global health responses
Who is the World Health Organization (W.H.O.)?
AHT, Line Adherence, Customer Experience, MT Procedures
What is KPIs or metric?
The number one country with the largest number of users
What is Norway?
Started her career as a singer after winning "Tawag ng Tanghalan" and became one of the best actress of Philippine Cinema
Who is Nora Aunor?
The administrative body that governed the Philippines from 1935 to 1946 and was established by the Tydings–McDuffie Act.
What is The Commonwealth of the Philippines?
As of August 9, according to Statistics of WHO, the country with the highest Covid cases reported worldwide (35k++).
What is the United States of America?