STATE FARM
What Pixar movie did State Farm help produce?
CARS 2
Can acquisitions write a policy for a mobile home?
No
PRO102293
At what can cause GSD to cancel besides grades?
A driver reaches age 25.
State Farm® does not receive the required annual documentation for all qualifying drivers that are current students.
An additional driver that does not meet the GSD requirements is assigned to the vehicle.
Answers > Auto > Private Passenger > Discounts > Good Student Discount > Qualification Tab
What is the first thing you must do when doing a quote for homeowners or renters?
Check PBIR
Answers > Fire > Homeowners > Applications – Workflows > Fire Rate Quote
What is the DSS disclosure?
Do you consent to enroll in Drive Safe & Safe Mobile? We will mail you the full consent and you can discontinue at any time if you are not agreeable to the terms.
KA109310, PRO102167
When and where was State Farm founded?
Bloomington IL, On June 7th,1922
What information MUST you collect when you are creating an ECRM profile?
Name
Phone number
Address
Email Address
PRO102167
What coverage generally requires a selection/rejection form when declined?
Underinsured and Uninsured
Answers > Auto > Private Passenger > Coverages > Coverage Information > selection/rejection Forms Tab
How MUST coverage A be determined in a Homeowners quote?
Applications must be 100%–130% for Coverage A based on ERC tool.
PRO102308
When must the Consumer Notification Disclosure be read to the customer?
When the customer is requesting a quote for a different state.
During a warm transfer prior to providing a quote.
PRO102120
Who is the director of acquisition?
Jen Royal
Caller needs comprehensive only can we assist?
yes
KA106868
What is the initial discount for DSS and what coverages does it apply to?
up to 10% off major coverages including:
BIPD
MP/PIP
Comp and Coll
Answers > Auto > Private Passenger > Discounts > Drive Safe & Save Mobile > Pricing Tab
I have a boat from 2002. It is valued at $49,400 operated only in Lake Okeechobee, which happens to be the largest freshwater lake in the state of Florida. Can you quote my boat?
NO
PRO102308
You pull up an ECRM profile for a customer and there is no active products and a quote from last year. What MUST be read?
Do Not Share Word Track
KA107789
Name 2 of the lines of business within State Farm
Property and Casualty Insurance
Life and Health Insurance
Annuities
Mutual funds
Banking products
Caller calls to bind a policy for a home that is still under construction, how should we proceed?
Warm transfer to agents office if available or RTA leave a task within the opportunity for the agent.
PRO102308
An unrelated family friend who moves in with current policyholder. The friend drives their own vehicle and the PH vehicles. Should this person be part of the household?
Yes
Answers > Auto > Private Passenger > Applications – Eligibility > Household Definition
What is the max dwelling coverage an acquisition specialist can bind?
$1.5 Million
Answers > Fire > Homeowners > Applications – Workflows > Fire Rate Quote > Qualification Tab > Binding authority
What must be read after pushing buy now on Integrated Auto, or before taking payment in a fire app?
Notice of Privacy Policy
KA107789
Name all the Acquisition Managers.
DAL- Pete Madden
ATL- Dock Davis
PHX- Edgar Maldonado
BLM- Adelita Cruz
Caller is existing driver on mom's policy but recently purchased a brand new car with no trade in and wants to be on his own policy, how do we proceed?
Transfer to R2
Answers > Auto > Private Passenger > Applications – Workflows > Added Quote and Application > qualification tab
What state can we write an auto policy for a driver with a suspended license and what company are they eligible for?
North Carolina and Facility Plan X
Answers > Auto > Private Passenger > Applications – Eligibility > Driver’s License Topics
For dwelling coverages $1.5mil or greater what must an insured have to qualify for SF coverage?
Fire and burglar alarm system reporting to a central station, dead bolt locks, and a fire extinguisher.
Answers > Fire > Homeowners > Applications – Workflows > Fire Rate Quote > Qualification Tab > Binding authority
What is considered Sensitive Personal Information (SPI)?
Social security number
Drivers license numbers
Credit card numbers
Bank account numbers
Name,DOB,State grouped together
KA107578