Smartphones
Two new features on the iPhone 16
What is Visual intelligence, to learn about your surroundings
What is Camera Control button on side of the phone
What is a larger screen
When paying Rogers/Fido/Shaw bills, the Mastercard gives you this as an extra incentive to use it for these payments
What is 3% Cash back
meeting the customer at the entrance of the store with a smile and positive attitude is part of this GREAT action
What is Greet
If a customer is in the store to upgrade or get a new cellphone, we want to be make sure we offer this other service we have.
What is Shaw Television and Internet
These devices are available to get Device Protection
What is Any device in store and Bring your Own Device
Smartphone with the best camera
What is the S24 Ultra
Traveling with the Mastercard is so much less hassle when it comes with these.
What are Roam Like Home Days
A customer has brought a concern to you, expressing their frustrations and worries. this GREAT moment is what you would utilize here
What is Relate
If we do not have an acceptable offer for an upgrade plan with Rogers, we would offer this as an option
What is Transfer to FIDO
With Device protection these two items are not considered regular glass breakage
The device that launches February 3rd 2025
What is the S25 line up
During bill payments, opening SSP allows us to be able to see if the customer qualifies for what
What is Mastercard Pre-Approval
After completing a sale with a customer and them with the bag in hand, we utilize this GREAT moment
What is Thanking
A customer did a BYOD today, they will need to wait this amount of time before upgrading their device
What is 30 days
The price of the second and third screen within the year are also affordable at this rate
What is $39
This current executive chairman of Samsung lives in South Korea
Who is Lee Jae-yong
This is a great option for customers with the legacy plans for Shaw so they can keep their current plan
EPP with Rogers Mastercard
When the customer has agreed to the options you have offered, you repeat it once more to get their agreeance.
What is Acknowledge
What is a full deal when selling Rogers or Fido, listing off 4 things they can get to have a full sale
What are Device Protection, Internet, Mastercard and accessories
$7.99, $9.99, $18.99 and $21.99
What is the Device Protection pricing tiers
This was a great year as Apple finally went to the larger device, with the 4.7" and 5.5" Plus
What is 2014
A customer says they have too many credit cards and this is not an option for them. You offer them this as a solution
What is balance transfer
This Great action is the most in-depth, allowing us to get all the information we need to give them their best options
What is Explore
There are a couple of differences between Rogers and FIDO the top three are?
What is Data Bucket, Add-A-line, USA phone usage
$400
What is the cost of a replacement device