Move in/Move out/Transfer
Which planet is known as the red planet?
Mars
Who was elected as president in 2009?
Barack Obama
What major did Jinha study?
Education
How old is Cindy?
32
What did Lorenzo do at his last job?
Manager of cow killing
When changing the contract start date, what do you press to confirm the date?
Apply
What is Atmos's mascots?
Gus and Rosie
In what year was the first iphone released?
2007
What is the customer service nuber?
8882866700
Before you dig ____ _____.
Call 811
When a final bill goes past the due date, can we start a move in?
No (Bad Debt)
What direction do you read a permit?
Right to left.
When you edit the BPEM, what is the first thing you add to the case description?
Company Code
What do you compare to see if a seasonal disconnect is financially worth it?
Base Rate*Months vs. Reconnect Charge
What communication do you give for a New Construction?
Same as Dunning Reconnect.
Locks the account for 2 hours.
Where else can you find specific requirements needed from the city?
Exceptions box
If the Company Code your looking for isn't listed under the drop down box, what is the code you use if the area is covered?
Kentucky/Mid-State
If you get stuck on something, where can you find the answer?
Knowledge (is power)
What type of unit is BTU measuring?
Energy
Auto pay, Ebill, and ____ transfers over to the new account when making a transfer.
Energy Assistance
What does a "Y" in the Atmos Insp. Permit box mean?
The technician can receive the permit.
How long does it take to hear back from a Gas Availability service order?
Approx. 10 Days
In the IR, what is the Class & Action for Customer Requested off?
Service Order, Non-Appointment
What determines BTU Load?
The type of appliances (Check Dialogue Box)