Mortgage Opportunities
Heloc Opportunities
Overcome Objections
Why WSCU?
Bonus
100

You receive a cheque for mortgage payout/home sale proceeds .

-What is your most important financial goal?

-Are you Downsizing?

-Are you buying a  new property?

-have you talked to anybody about a new mortgage?

-Who do you deal with for primary banking?

-Where was your existing mortgage?



100

You have a member who is wanting to do renovations .

-Is this on a primary residence or another property?

- How do you plan to pay for the renovations?

- Is your home clear title?

-Where is your mortgage currently?

-What is your most important financial goal?



100

When you hear a member complaining about mortgage rates.

-What matters to you the most? the relationship or rates when it comes to mortgages/lending?

-Have you ever looked at the dollar calculations of what those rates differences really come up to ?

-Have you ever spoken to one of our experts here about our mortgages?

-What is you most important financial goal?


100

When you have a member getting impacted by overloading debt .

-Have you looked at options to consolidate these debts?

- Are you aware Westminster Savings offers some great options for consolidation?   

- Have you ever considered a consolidation to help increase cash flow?

-What is your most important financial goal?

100

A member comes in and says they want a Home Equity Line of Credit.  

-Tell me what you know about a home equity line of credit

- HELOCs can become very difficult to pay off.  Have you spoken to one of her experts to explore all options?

-Are you aware there are other options to take out equity at even lower rates?

-What is the purpose of this home equity line of credit?  

200

You see a mortgage PAD for elsewhere.

-What do you like most at the other FI ?

-How did you get there?

What rate do you currently have on your mortgage?

-How does your mortgage payment align with your long term savings plan?

-Have you ever met with one of our experts here to review your current mortgage?

-What is your most important financial goal?


200

A member mentions they are thinking about retiring soon/ or are retiring soon .

-Do you own a house?

-Any plans of downsizing?

-What are you planning to rely on for any major renos or emergencies after you retire?

- Do you have any outstanding debt you plan on carrying into retirement?     Do you have a plan in place?

-What is your most important financial goal?


200

A member mentions they have some outstanding debt they would like to consider refinancing but do not want to pay penalties.  

-Do you know that we have a cashback program of upto $1500 that would cover things like appraisal, title registration , discharge fee etc.

-Have you considered sitting down with us when its close to your mortgage maturity?

- Are you aware that most financial institutions penalties are only 3 month interest?  One of our experts can help you figure out if the penalty is minor in comparison to the interest you are paying on the debt?

-What is your most important financial goal?


200

A member mentions they want to pay down their mortgage early. 

- Are you aware that Westminster Savings offers great repayment options on our mortgages?   You can up to double every payment and put a principle payment of up to 20% of the original mortgage balance each year on the anniversary?

- Is your mortgage with Westminster Savings?

- Have you ever sat down with one of our mortgage experts to determine a plan for this?

-What is your most important financial goal?

200

A member you know that has had credit issues mentions they received a large inheritance to buy a home but they will still require a mortgage of about $200K but they are worried they wont qualify.

- Are you aware that Westminster Savings offers  non-traditional mortgage options (credit repair) that can still help you get into your dream home.  Have you spoken to one of our experts?

300

-You see a cheque deposit from Parents.  They mention their parents are helping them buy a house

- Are you ready to begin home shopping or still savings towards a down payment ?

- Do you have a pre-approval?

-How familiar are you with the mortgage process?

- Have you worked a mortgage payment into your budget?  what about strata and property tax?

-What is your most important financial goal?

300

You hear a member talking about assisting his kids to buy a car/house .

-How are you planning to so ?

- Do you own your home?

- Do you currently have a mortgage on your property?

-Are you planning on depleting your own cash assets/savings to do this?

-What is your most important financial goal?



300

When you hear a member say it is " Too Much Work" .

-What aspect of the process you are most hesitant  to?

-Have you had a chance to sit down and review the process for mortgage transfer ?

- What is your current rate?   If we could save you money would you be less hesitant to go through the application process again?

-What is your most important financial goal?


300

A member mentions "I never hear from my mortgage lender, I only receive a renewal letter in the mail every 5 years". 

- What is most important to you in a financial institution?

- Is a full banking relationship including the advice piece of value to you?

-How do you prefer to do your banking?

-What is your most important financial goal?

300

Explain a variable rate mortgage,  fixed rate mortgage, open mortgage and the great rate mortgage

Variable- Has a rate that is tied to prime rate 

Fixed- Has a set rate for the agreed upon length of term

Open mortgage - Incurs no penalty is paid out early

Great Rate- Payments not permitted without penalty