A
What state will start offering Medicare Advantage plans in 2025?
Iowa
T/F Members can purchase gas in person at the cash register using their Spendables card
False
Will a member with approved SSBCI have a purse for OTC only and another purse for the new SSBCI + OTC allowance in the PSP Portal?
Yes
T/F The requirement to qualify for SSBCI is at least 2 ER Visits in the past 12 months?
False
What is the members Spendables pin number?
Last 4 digits of the Spendables card
Will sates not affected by the discontinuation of VBID continue to offer the program and it's benefits?
Yes
T/F Members can use their Spendables card allowance towards healthy food deliveries through Uber Eats
True
Complaints
T/F SSBCI is offered on all DSNP plans in 2025
False
Will all members get a new Spendables card for 2025?
What actions should you take if the member has used all their transportation trips?
CCHL
If DNSP, check Medicaid
Initial hearing exams must be scheduled through which vendor?
Hearing Care Solutions (HCS)
What is the name of the fitness vendor for California in 2025
FitOn Health
T/F Members whose plan no longer offers VBID, but qualify for SSBCI, will be automatically enrolled in SSBCI
True
Can I use my Spendables card in another state?
Who is the preferred vendor for OTC fulfulliment?
Amazon
What will Spendables no longer cover in 2025
Dental Vision and Hearing (DVH)
What tool should agents use to verify member benefits?
Benefit Explorer
Are hearing aid batteries covered by OTC
NO
What button in the Portal would you click to order a member a new Spendables card?
Update Card
True
Will outpatient group mental health and group physiatry be a 2025 benefit that is offered with Telehealth?
Yes
T/F Helper Bees will be offered in 2025?
False
Can you use Spendables to get a Sam's Club membership?
No, but you can get a discount on one if you are a new member.
What 2 ways can you access the Portal?
Medicare Advantage links in Central Point and the PSP Solutran button on the Member Landing Pager in Care Connects.