Who's Responsibility Is It?
Safety Drills
Team Lead
OHH Recap: What does OHH stand for?
Optimae Home Health
Optimae Polk County Office
515-283-1230
Who is Optimae Polk County Program Director?
Jes Breon
Where do you find a CST form?
Resource Directory
Psych Appointments
Team Lead
Check-In Recap: Three reasons why check-ins are important
Rapport with team members
Chance for team members to express concerns
Establish goals
Optimae Behavioral Health
515-243-3525
What is Nick Neibauer's title?
Associate Regional Director
How do you get a One Time Passcode if it does not go to your email?
A staff calls in at 4am to on-call. On-call can't find coverage.
On-Call
Critical Recap: Is this a non-critical or critical incident?
John (Customer) was upset that his door would not unlock as the batteries had died. John broke his door down. John's hand was red and swollen. John declined medical attention.
Non-Critical
Optimae Home Health
515-277-0134
Who is the Central Iowa COO?
Meghan Foster
When do you use the Facilities Help Desk?
For maintenance requests
Two staff members
OHH Recap: Who do you email if you know that your customer is going to miss a recertification visit?
Jessie Dewberry AND OHH Nurse
641-999-1800
Optimae Home Health Administrator
Jennifer Sanda
WITHOUT LOOKING: What is the on call number for your respective team
BONUS: what is the other team on-call number?
Team 1: 515-250-8519
Team 2: 515-250-7517
To complete the Site Grid
Program Coordinator/Program Director/Intake Coordinator
Critical Recap: Noncritical or Critical or none at all
John (customer) was inpatient at Broadlawns Medical Center per a court committal. John assaulted a nurse while on the unit and charges were pressed.
Critical
Mark Scigiliano
515-205-0945
Optimae Rehabilitation Services Clinical Supervisor
Sharon Lane
What group do you send Criticals for Second Review?
CriticaL Review CIA