Defects
WIP Defects
Rejected/Cancelled Defects
Defect Trends
Unresolved defects
100

In this month and year 120 stand alone defects were opened

What is January 2021

100

In this month 215 WIP defects were found

What is February

100

Defect is closed for training what is status

What is rejected

100

January 2021 escaped defect percentage 

What is 44%
100
Total defects unresolved from 2020

What is 2 defects


200
December 2021 to January 2022 our % of valid defects increased or decreased

What is increased

200
1766

What is the total number of WIP defects opened in 2021

200

Rejected Rate for January 2020

What is 20.55%

200

2021 team level escaped defect goal

What is 15%

200

Days open on a 2020 IVR minor defect

What is 406 days

300

M&M- Metrics and Measurements

What is the confluence page for Quality Trending

300

147

What is the average of WIP defects found in 2021


300

(QA Rejected + QA Cancelled WIP Defects)/ Total QA Open Defects

What is % of QA rejected defect

300

A defect that was not found during testing

What is an escaped defect

300

Days open on a 2020 major portal defect

What is 411 days

400

86.39%

What is the % of valid defects found in the month of January 2022

400
We found more or less WIP defects from 2021 to 2022
What is less
400

Rejected Rate for January 2022 

What is 13.61% 

400

January 2021 to 2022 the escaped defect rate increased or decreased

What is decreased 

400

Days open for BillingCenter critical defect

What is 364 days

500

January 2021 to 2022 the stand alone defects increased or decreased

What is decreased


500

76

What is the amount of defects found in January 2022

500

Individual and team goal for rejected/cancelled defects

What is 10% or fewer

500

2021 escaped defect average

What is 29%

500

How many critical defects we have open from 2021

What is 10