Legacy Systems
The Inquiry Code used to view deposits in GUI
What is SB?
One of the resorts that are waiving the 1in3 rule for confirmations with check in dates until 10/31/2024
What is
-Grand Mayan Riviera Maya
-Grand Mayan Nuevo Vallarta
-Mayan Palace Puerto Penasco
-Mayan Palace Acapulco
-Mayan Palace Puerto Vallarta
-Mayan Palace Riviera Maya
You must send this information before booking or holding any unit with RCI
What is Urgent Information?
Past Travel is found under this tab in CEP
What is "Travel"?
The waived resort fee offer for select members ends...
December 31 2023
The Inquiry Code used to start or stop Auto Renewal in GUI
What is AU?
Resort fee that is applicable for 2 bedroom booked for guest at Grand Mayan Nuevo Vallarta
What is $1,900?
The scripting you are required to say after depositing a week or combining a deposit
What is "Final Transaction"?
Vacations On Hold are found under this tab in CEP
What is "Travel"?
What is $239 USD/$314 CAD?
The comp code used to search Last Calls
What is 6024?
The word we add to a Guest Certificate that is for a Co-Owner or Spouse who is on the RCI account
What is "JOINT" ?
Las Vegas booking window
What is no less than 48 hours to check in?
CEP Notes is located under this tab
What is Servicing Information?
At the member reservation screen in DBL, you type this for Canadian members
What is CD NON?
The resort fee that is applicable for multiple 1 bedroom units booked at Grand Mayan Riviera Maya.
What is $900?
The fee applicable to reinstate a points account
What is $434 USD/$612 CAD ?
Current marketing offers can be found under this tab in CEP
What is "Offers And Campaigns"?
The tower option in DBL to renew membership
What is VG Term Renewal Functions?
The resort fee applicable for a guest booking a hotel unit at Mayan Palace Acapulco
What is $350?
The Fee to add on a Guest Pass
What is $189 USD/$275 CAD?
The Case Reason added for a chat that you booked a reservation in
What is Reservation Support?