Lithia and Driveway
State Specifics
Process
Driveway
100

What is our ticker symbol in the NYSE?

LAD

100

What kind of insurance does NY require?

3-bar code insurance 

100

What new status does the Doc Team use in Freeway?

We Docs Sent

100

What team is in charge of buying cars?

SELL team

200

Who is our CEO?

Bryan DeBoer

200

What kind of vehicle does CA require us to obtain a weight slip for?

Pickup Truck (open bed) and commercial vehicles

200

Who is the company we are currently running a pilot with?

Acertus

200

Who are the 2 Performance Managers?

Kyle Strait, Matt Burd

300

Who is our Chief Customer Service Officer?

Dianna DuPreez

300

What states do we use DLR for?

Florida

300

After how many days of follow up are we sending demand letters to customers?

15

300

Which vendor services MOST states?

Our bestfriend Joey :)

400

When was Lithia born?

1946

400

What milage is due for the OR priv tax?

7,500

400

What is the follow up play? (in order)

Call, text, email

400

Who is the SHOP Director?

Curtis Craig

500

What is our mission statement??

Growth Powered by People 

500

What are the 3 states that Florida does not reciprocate with? 

MS, AR, WV

500

What are the steps in the Triple Play?

Deal info tab, check BOS/contract Assignment, M Screen in CDK

500

When did Driveway start operating?

2021