Team Meeting Jeopardy

Customer Care

100

How many people are in the current training class

4

200

 What group handles YELP reviews?

Multi Media

300

If customers have not received their TV from the Valentines Day promotion yet, they can expect to receive it ____________________?

Within 8 weeks of their redemption date.

400

Two new devices coming soon to Cellcom are:

iPad Air and iPad Mini

500

Customers will be directed to Customer Care to complete any Repair ________________ that may be due.

Payments

Mocktails

100

This drink is named after our favorite little tap dancer.

Shirley Temple

200

This drink uses Sprite or 7up and splash of cherry flavored syrup.

Kiddy cocktail

300

On Laverne and Shirley what concoction were the girls always drinking?

Milk & Pepsi

400

What are two other names for Santa Clause?

St Nick and Kris Kringle

500

One of Santa's reindeers shares a name with a famous symbol of Valentines Day. Which reindeer is that?

Cupid 

Important Updates

100

True or False: Effective 3-18-19, Apple Pencil no longer needs to be purchased at the same time as the iPad to be eligible for coverage. As long as the customers are using the Apple Pencil with a compatible iPad.

True

200

True or False: Starting 3-19-19, Cellcom will be routing all Directory Assistance calls for our Advance Pay customers through an automated call flow.

 True

300

True or False: While the "card on file" option appears on some customer account, you should not be using this functionality.

True

400

Daily Double!!!!!

In regards to the referral program promo that is running this month, customer will see the adjustment for these within ____________ days after redemption.

45-60

500

4 lines, $35 Each w/Unlimited promo-

The $80 advertised rate for data includes......

Autopay/paperless

Free agent signings

100

What Safety did the Packers sign?

A) Eric Weddle

B) Adrian Amos

C) Ronnie Lott

D) Rod Woodson

B) Adrian Amos

200

What team did Randal Cobb sign with?

Dallas Cowboys

300

Antonio Brown got traded to what team?

A) Raiders

B) Broncos

C) Steelers 

D) Browns

A) Raiders

400

What team did Safety Earl Thomas sign with?

A) Packers

B) Bears

C) Ravens

D) Titans

C) Ravens

500

The San Francisco 49ers signed what middle linebacker?

A) Clay Matthews

B) C.J Mosely

C) Kwon Alexander

D) Ray Lewis

C) Kwon Alexander

About the Team

100

Which team member left Cellcom and moved to Madison?

Julio

200

Our newest team members are.....

Bill

Kate

Rachel

300

Which team member/s has been on Team Kuehn the longest?

Anita Kaempf

Lynn Pigeon

Nick Schuchard

400

How long has Deb Kuehn worked at Cellcom?

10 Years

500

Who brings in the most interesting treats?

Marcus