Parental Consent
Total Recall
On the Fritz
Inside the Dealership
Mastermind Your Business
Nor'eastern Trivia
200

IHS Markit acquired Mastermind in this year that feels like forever ago.

What is 2017?

200

The Attribution window for recall connect reporting is

What is a 12-month attribution window?

200

Mastermind Co-Pilot is able to be translated into this many languages.  

What is 100?  

200

When a salesperson says the customer has been sent to "the box", they are referring to this.  

What is the F&I office?

200

Approximately 56% of new car transactions include this?

What is a trade in?

200

The pilgrims arrived in Plymouth, MA on the Mayflower in what year?  

What is 1620?

400
The IHS in IHS Markit stands for this.

What is Information Handling Services?

400

To ensure accuracy from the DMS, Recall Connect performance reporting is updated monthly, typically around this calendar date.

What is the 13th?

400

For trim level marketing, we need the following requirements in place for new car campaigns to quote VINs/payments.

What is fees entered in Desking, new car loyalty customer mapped to a VIN that's available, and a fundable deal.  

400

The number of trades appraised in a given month vs. the number that are actually acquired in deals is commonly called this metric.

What is look to book?

400

Mastermind is about to approach this benchmark for active dealership locations on the technology.  



What is 3,000?

400

This river flows through 4 states, and is the longest river in New England.

What is the Connecticut River.....

600
Mobility Global is now made up of these 4 industry leading brands.

What are Mastermind, Carfax, Polk, and Market Scan?

600

A customer is called a Lost Customer or Service Defection if they haven’t been back in the dealership in this period of time

What is 24 Mos?

600

Showroom is available in marketing campaigns to new car customers that fall under this payment increase threshold.  

What is 20%?

600

Dealerships use this metric to determine how much of their overall expenses are covered by service and parts gross profit.

What is fixed absorption rate.

600

These are the 4 main categories of command center.

What's new

Fritz insights

Focus

Saved Reports

600

What clam chowder is better, Manhattan (Red) or New England (White)?

What is New England?

800

Mobility Global now trades on the NYSE under this stock symbol.  

What is MBGL?  

800

A dealer targeting 1500 VINs would be paying this much for Recall Connect

What is $4500?

800

Website Activity shows customer journey information in these two key areas.  

What are search results page views, or vehicle detail page views?  

800

Dealerships typically receive/record their new car floor plan credits at this point of the sales process.  

What is the receipt/arrival of the vehicle at the dealership.

800

Powered by Polk data, this report evaluates a dealership's Conquest/Defection Ratio by showing exactly where they are gaining and losing sales to local competitors.

What is the Market Impact report?

800

This team famously blew a 3 games to 0 lead in the 2004 ALCS to the Boston Red Sox.  

Who are the New York Yankees?  


1000

Mobility Global reported second quarter 2026 revenue results totaling which of the following?

A.  $395M

B.  $468M

C.  $501M

What is B ($468M)?

1000

Mobility Global uses driver data to generate this score for targeting the right VINs.

What is the "Likely to Remedy" score?

1000

If a service customer is not assigned to a dealer contact, this person receives the SMS Offer pop-up notifications.

Who is the default contact listed in the dealership's Loyalty Marketing Profile?

1000

Service Advisors are compensated by selling labor in these 3 key areas of repair order opportunity.  


What are customer pay, warranty, and internal?  

1000

This report flags potential churn risks by comparing a dealer's usage across trailing 30-, 60-, and 90-day windows.

What is the Commercial Metrics report?

1000

This city is the second largest city in New York (by population).  

What is Buffalo?