Contract
Website used to complete prerequisite training
What is BlackBoard?
Cameras are mandatory for every meeting.
TRUE - unless presenter directly states otherwise always join with cameras on.
MAD
What is Medical Assistance Division?
Lead Project Manager
Who is Adrian Macauley?
Name of status to review case without making changes
What is Read-Only?
Oversees the Medicaid program
Who is the New Mexico Human Services Department (HSD)
Case Comments are required for every case we review
TRUE - we will always leave a case comment if we have actively reviewed it - regardless of if we update information.
ECF
What is Electronic Case File?
Website used to view Paid Time off and paystubs.
What is Paperless Employee?
What is Help Us Make A Decision?
The system used to submit your timesheet.
What is Oracle PeopleSoft?
Self-Employment can be found with interface scans.
FALSE - this is not something we find on any interface.
PHE
What is Public Health Emergency?
Website offered for additional professional training
What is UDemy?
Timeline to respond to a HUMAD
What is 10 days?
STORM acronym meaning
What is Support Team Optimization Renewing Medicaid
We also work Medicare programs.
FALSE - we only work Medicaid programs at this time.
What is Modified Adjusted Gross Income?
The day of the week that corresponds with Payday
ASPEN acronym meaning
What is Automated System Program and Eligibility Network?
Platform used to communicate daily with team.
What is Microsoft Teams?
We can call customers to get information over the phone.
TRUE - we can attempt to contact the customer to process their case.
EMSA
What is Emergency Medical Services for Aliens?
Occurrences accrue over a rolling period of how many days?
What is 90-days?
Time allowed to process a case after closure.
What is 90-days?