Partner Guidelines
Can you close an indirect deal as a win or loss?
No
How many dials a day?
35
What is the opposite of Huzz?
Chopped
Why would a desktop benefit from Accidental Support?
Other than end-users damaging it themselves, Power Surges impact systems that are constantly connected
What is a program in which you can buy products at a discount as a team memeber?
Employee Purchase Program (EPP)
Can you update Next Steps?
Yes
How many quotes a week?
20 quotes a week
Use "crash out" in a sentence
Crash out: fight
Why does it make sense to have 4 or 5 years of Pro Support/PS+ instead of 3 years of Pro Support?
If a customer refreshes every 4-5 years they should have it match the same duration. Also, it's more expensive to add an additional year through APOS.
What resource can you leverage to help was you manage daily struggles and strengthen your mental and emotional well-being?
Employee Assistance Program (EAP)
If there is a indirect deal reg, and a customer requests a direct quote, how do you proceed with quoting?
Quantity 1 at Recommended Pricing only
How many NNB a week?
3 NNB a week
BONUS: What is Freddy's natural response to something unfavorable?
"Ah Man!" (with that look)
What is the SRU goal?
$175
How much can you get in return through the Fitness Reimbursement Program?
$500
True or False: A Partner Deal Registration covers the Opportunity AND the LOB?
False, it only covers the Opportunity
What is the expected Talk Time for each day?
2 Hours
Use "vibe check" in a sentence.
Vibe check = A standard of “vibes” someone has to “pass”. Often used as a joke to justify why you don’t like someone using nitpicky critiques. “He thinks frogs are gross. Immediately fails the vibe check.”
True or False: the battery is covered under Pro Support Plus
How much can you earn if you complete your online Health Review before January 31, 2026?
$200
Can you communicate with a Partner who has a deal registration?
Yes!
How many ISG opps do we need to find a week?
3
Deada** = Straight up, for real, no joke.
What are two benefits that come with Pro Support Plus that doesn't come with Pro Support?
Accidental Protection and Keep Your Hard Drive
How much can you earn by getting your biometric screening before January 31st, 2026?
$500