learnsource
what's the name of the learn source for referrals requirements for 2026
Referral Requirements in 2026
KM1006108
where can you go to find the policy
Sparq
what is our team name
Goal Getters
where do you find an auth rep for the member
top left corner of the page beside member name
what is the highest navigator effective score we can get
400
where can i find the reason to transfer to housecall
Optum HouseCalls Program - Call Handling
what are the covered family member for bereavement
brother (including stepbrother)
sister (including stepsister)
child (including stepchild or adopted child)
grandchild (including step-grandchild)
parent (including stepparent, adoptive parent or legal guardian)
spouse or domestic partner
grandparent (including step-grandparent)
and those same family members by way of marriage or domestic partner relationship.
how many people are on the team
17
where do you find prior auth for prescription
on the summary tab under prescription plan
what is our goal for accept rate for qvc
.80
what are they 3 preventive care nbas in the
Maestro Next Best Actions (DSNP)
KM1226622
Annual wellness, flu shot, housecall
what is the time frame for bereavement leave after a death
you must complete your bereavement leave within 6 months following the death of family member
who is our team manager
Lester Gomez Del Rio
what do you use to send the link to the mobile app
task, send informative message
greater than 80 percent
how long after do rewards expire once Medicare advantage plans expires
how far in advance should you inform your sup if your moving out of state
when day do we have our teams meetings
Thursdays
what tab do you use when quoting prescription drug benefits
review rx benefit under pharmacy
what is the goal for transfer rate
less than 10 percent
Medicare GLP-1 Bridge Program - Talking Points and FAQs
KM2186850
do you contact attendance line if your gonna be 5 minutes late
yes whenever your running late contact attendance line
When month did Susie became our sup
June 2025
where do you find a appeal for a prescription drug
under complaints appeal grievance tab
TRUE OR FALSE the goal for nps is higher than 86%
false