Just Got Paid
If a client misses EE hours or commision on payroll, how would they get these added to an employee's pay after accepting for paydate?
Manual Checks
What is the 2025 cut off date for ADP to manage a clients ACA filing?
October 31st
What are the four ways an employee can clock their time in WFN?
ADP Mobile App, ADP WFN Website, Kiosk, Timeclock
What is the SLA for project assignment to SIT call and assignment to Kick Off.
Assignment to SIT is 2 days
Assignment to KO is 7 days
Who was the founder of ADP?
Henry Taub
What does CAA and RAA stand for?
Client Account Agreement
Reporting Agent Authorization
How many carrier connections are included with Comprehensive HR?
Four total (three + COBRA)
What is the expectation for when PTO policies should be completed in implementation?
Second input
When should EDGE be submitted by?
Who is the current Senior VP of Comprehensive Services?
Jen Crowley
What is the minumum number of employees required to process in Comprehensive HR, without an approved exception.
Without an exception is 25 (with an exception it's 15)
When in implementation do BICs submit the LMS case for Comp Talent clients?
NEVER
What are the two options for yearly PTO award distribution within WFN?
A specified date (i.e. fiscal year) EE's service date
If a new logo client processes their first payroll in CS on October 17th, what month will they receive their NPS survey?
December
When was ADP founded?
1949
What is the 2025 FICA rate?
7.65
What does SEI stand for?
Self Employed Individual
What is the permitted number of minutes an employer has to round for an employee clocking in/out in the state of California?
ZERO
If the KO is on September 23rd, and the WFN transfer is set to process their first payroll in CS on November 15th, what month do you trigger billing and when will the first invoice be?
Trigger billing in October, first invoice is December 26th
Where is ADP headquarters?
Roseland, New Jersey
Where do you request a spool?
BAM
For clients who have the new homepage, what can be customized?
Company logo, company news, helpful links
For a WFN transfer, what screen in CCI shows if they have an accrual based PTO policy?
P, SCBA
What is the name of the T2S process for a projected detractor?
Focused T2S
Which ADP CEO was also a Senator?
Frank Lautenberg