Acronyms
What would SW indicate?
Suitable Work
What year was Maximus founded?
1975
If these are the affected weeks? 7WE05/29/21 What is the correct BYB below?
12/26/19
04/03/20
03/28/21
04/02/22
03/28/21
What page can you find pending/completed decisions in Cubs?
Eligibility summary
Is it ok to name your TPU document with the ER name?
What does TCTC indicate?
Telephone Call To Claimant
What is the least populated U.S. state?
Wyoming
What pages in OTECH can you find wages?
Page 6,3, and 15
What SharePoint Status and Case Completion Form status should you use for a Clarified det outcome?
Clarification & Ready for Review
What would you put on section # 8 of the TPU if the claimant is unsure of an answer?
Claimant is unsure, Unknown by claimant
What does ESW stand for?
Effort to Seek Work
Will you be at work on Monday, 9/5/22?
NO; it is a Holiday - Happy Labor Day!
What are the TPU DQ codes for XE?
TPU5 - E and F (1252)
If you are unable to reach the clmt, what status should you select in SharePoint?
Send to Manager - IDNC/Unable to reach clmt
On section # 9 of the TPU, if you have what docs (with sufficient information to make a decision) would you not have to make a phone call?
DE 1101 cz or DE 1101 sides
What does AC indicate?
Additional Claim
As a company, Maximus answers how many calls a month at our contact centers combined?
More than 7 million calls
TRUE/FALSE
When the clmt is unavailable, you don't have to fill out the affected weeks on the TPU?
FALSE
If your case was returned in SharePoint w/the Status: Return to Vendor - QA Review - UI Staff only, where can you find QA feedback?
Under QA Review Comments in SharePoint
What 4 items auto-populate on the TPU when generated through OTECH?
Date of interview, SSN, Claimant last name, and BYB
What does SPA stand for?
Stop Pay Alert
Where was the first Labor Day parade?
New York City on September 5th of 1882
What are the TPU DQ codes you use for NON XE?
C and D, 1279
On Section 12, what is the sentence you must have documented?
Based on the information available the dept finds the clmnt TPU DQ/ELIG under the sections XXXX of the UI Code
What toolbar is the TPU button on?
UIBTOOLBAR