Cleaning
how many times do you check the bathrooms on a studio kaskade?
3
how much is 50% off (1st month) unlimited monthly membership?
$107
what is the countdown?
tells us how many days a WW has left- appears next to name on check-in screen
barre targets which muscle group?
skeletal muscles: smaller muscles that attach large muscle to bone
allow your head to hang heavy like a...
DISCOBALLLL
what are 4 tricks to reduce streaks when mopping?
1. vacuum/sweep FIRST
2. change the mop head
3. change the mop water
4. walk on dry towel
if we need 6 sales in a day, but only make 3, how many do we need tomorrow to catch up?
9!
where can you edit the amount a client is charged?
autopay schedule
what is vinyasa?
breath to movement
the floors are wet, there's no cold towels, and no folded laundry. what order do you prioritize these tasks?
1. floors! wet=hazard
2. cold towels
3. folding ALWAYS last priority
what's the golden rule?
NO MATS LEFT BEHIND
how much is a 10 pack with 20% off? how about 10%? how much do you SAVE? how much does it become PER CLASS?
329 original
296 10% off (save $32.9, $29.6 per class)
263 20% off (save 65.8, $26.3 per class)
what do you have to UNCHECK to post-date a membership?
"pay now"
yin targets which tissues?
connective tissues- fascia, joints, ligaments, joints, bones
what class would you recommend for someone recovering from injury?
yin
what day of the week do we dust?
trick question! friday 8:30-2 deep cleaning task, but as needed!
Billy bought a 10 pack with the renewal discount. she has 2/10 left and you want to put this toward her first month of unlimited membership. how much does she have in credit? how much will her first month be?
rental discount price: $29.6
$59.2 in credit
first month $154.8
what is the asking flowchart?
1. how's your WW going?
2. what classes have you taken?
3. how often do you want to practice?
what does 26+2 mean? what makes it special
26 asana/ postures
2 pranayama/ breathing practices
ONLY CLASS that is 1.5hrs and NO MUSIC
explain the heating system and how the air is treated
our air cycles through...
UV light to kill bacteria
Plasma ray to kill odor
Oxygenation process- carbon levels monitored
Humidified and heated
explain the noodle floors
the floors have a chemical that makes them
ANTI-FUNGAL, ANTI-VIRAL, ANTI-BACTERIAL
salt from sweat crystalizes- then we vacuum!
what is the price difference between unlimited and executive membership? how many times do you need to rent towels to make it WORTH IT to upgrade?
$35 dollar difference
if renting all 3- $9 x 4 times a month
if renting 2 items- $6 x 6 times a month
courses>TT>view roster>enroll client
explain the difference between hpf and power
hpf is a shortened version of the 26+2 series, same postures but only done once, with a vinyasa flow in between poses
power is an entirely vinyasa class, creative sequencing that links breath to movement
what do you do if a client wants to cancel?
then collect all possible reasons WHY
then downgrade to 5-class monthly, or 10-pack, or suspend
AVOID CANCELLATIONS AT ALL COST!