Grab Bag
What TeamSTEPPS stands for
What is Team Strategies and Tools to Enhance Performance and Patient Safety?
Designated or Situational
What is different types of leaders?
Clear, concise, timely, complete, and respectful.
What is effective communication?
Timely, respectful, specific, focused on improvement
What is feedback?
Awareness of your environment
What is situation awareness? An individual outcome.
Team members who are not healthcare providers
Who are patients and caregivers?
Ad hoc meeting to regroup
Name a handoff tool
What is IPASS? Illness, Patient summary, Action list, Situation awareness, Synthesis by receiver.
Assistance actively sought and offered
What is task assistance?
I see you are busy and have a new order for your patient, can I help you with this one?
What is Task Assistance or Cross Monitoring.
Human factors, communication breakdowns, poor teamwork.
What are the top 3 contributors to sentinel events?
Planning activity to anticipate needs
What is a brief?
Handoff tool most important component.
What is the ability to ask questions to review information? Also accept - What is confirming transfer of accountability?
C.U.S.
What is Concerned, Uncomfortable, Safety Issue?
S.T.E.P.
What is...Status of the Patient, Team members, Environment, Progress to Goal?
I.M.S.A.F.E.
What is Illness, Medications, Stress, Alcohol & Drugs, Fatigue, and Eating and Elimination
Two or more people, who interact independently and adaptively towards a common goal. Each has specific roles and time-limited membership.
What is a team?
S.B.A.R.
Stating a concern again
What is Two-Challenge Rule?
Being watchful of all patients and processes, regardless of assignments. "I got your back."
What is cross monitoring?
Ultimate goal of TeamSTEPPS
What is patient safety?
After action event
What is a debrief?
2 components of Closed Loop Communication
What is Call Out (or request) and Check Back (or repeat-back)?
Providing personal feedback in private
What is DESC Script?
Team is on the same page
What is shared mental model?