Show:
TeamSTEPPS concepts
Leadership
Situation Monitoring
Mutual Support
Communication
100
Team Structure Leadership Communication Situation Monitoring Mutual Support
What are 5 key principles
100
Organize the team articulate clear goals make decisions through collective input of members empowers members to speak up and challenge, when appropriate
What are effective team leaders
100
Process of actively scanning and assessing situational elements to gain information, understanding, or maintain awareness to support functioning of the team.
What is Situation Monitoring.
100
Ability to anticipate and support other team members' needs through accurate knowledge about their responsibilites and workload. The essence of teamwork, and enables teams to function effectively
What is Mutual Support.
100
Most frequently identified root cause of sentinel events that are reviewed by the Joint Commission every year
What is Communication.
200
Reduce Clinical errors Improve patient outcomes Better continuity of care and patient satisfaction Increase staff satisfaction increase efficiency
Why teamwork in healthcare matters
200
briefs huddles debriefs
What are tools to lead teams
200
knowing the current conditions affecting the team's work looking at the bigger picture
what is situational awareness
200
I'm concerned. I'm uncomfortable. This is a patient safety issue
What is CUS
200
Situation Background Assessment Recommendation
What is SBAR.
300
two or more people who interact dynamically, interdependently, and adaptively toward a common and valued goal, have specific roles or functions and have a time limited membership
What defines a team
300
informal information exchange and feedback sessions occur after a shift or event designed to improve teamwork skills
What is a debrief
300
helps teams by: ensuring that teams know what to expect fosters communication to ensure care is synchronized enables team members to predict and anticipate better
What is a shared mental model
300
Use this rule when the initial assertion is ignored. This empowers all team members to "stop the line" if they sense or discover an essential safety breach
What is the Two-Challenge Rule?
300
Sender initiates message Receiver accepts message, provides feedback confirmation Sender verifies message was received
What is checkback
400
Needs to be incorporated in everything we do and not just a "strategy"
What is an HRO or what is TeamSTEPPS
400
An informal information exchange session designed to improve team performance and effective. The result is used for process improvements
What is a debrief
400
The process of continually scanning and assessing what's going on around you to maintain situation awareness
What is situation monitoring?
400
Asserting your concern at least two times to ensure that it has been heard
What is the two challenge rule
400
Strategy used to communicate important or critical information. It informs all team members simultaneously during emergency situations.
What is Call-out
500
two or more people who interact dynamically, interdependently, and adaptively toward a common and valued goal, have specific roles or functions and have a time limited membership
What defines a team
500
What is the time-out checklist an example of?
Brief/huddle
500
The perception of, understanding of, or knowledge about a situation or process that is shared among team members through communication. This helps ensure that teams know what to expect, so if necessary, can regroup to get on the "same page"
What is a shared mental model
500
"I am Concerned!" "I am Uncomfortable!" "This is a Safety issue!"
What is CUS
500
"Get me the code cart." "I'm getting the code cart."
What is closed loop communication