Show:
TeamSTEPPS concepts
Leadership
Situation Monitoring
Mutual Support
Communication
100
Team Structure Leadership Communication Situation Monitoring Mutual Support
What are 5 key principles
100
Organizes team articulates clear goals makes decisions through collective inputs of members empowers members to speak up and challenge when appropriate
What is an effective team leader
100
Process of actively scanning and assessing situational elements to gain information, understanding, or maintain awareness to support functioning of the team.
What is Situation Monitoring.
100
Ability to anticipate and support other team members' needs through accurate knowledge about their responsibilites and workload. The essence of teamwork, and enables teams to function effectively
What is Mutual Support.
100
Process by which information is clearly and accurately exchanged among team members.
What is Communication.
200
Two or more people who interact dynamically, interdependently, and adaptively toward a common and valued goal, have specific roles or functions and have a time limited membership.
What defines a team
200
Informal information exchange and feedback session Occurs after a shift or event Designed to improve teamwork skills Designed to improve outcomes
What is a debrief?
200
Knowing the current conditions affecting the team's work. Looking at the bigger picture.
What is situational awareness
200
Timely. Respectful. Specific. Directed towards Improvement. Considerate.
What are characteristics of effective feedback.
200
Situation Background Assessment Recommendation
What is SBAR.
300
Team Structure Leadership Communication Situation Monitoring Mutual Support
What are 5 key principles
300
Briefs Huddles Debriefs
What are tools to lead teams
300
The perception of, understanding of, or knowledge about a situation or process that is shared among team members through communication.
What is a shared mental model
300
Use this rule when the initial assertion is ignored. This empowers all team members to "stop the line" if they sense or discover an essential safety breach
What is the Two-Challenge Rule?
300
Strategy used to communicate important or critical information. Informs all team members simultaneously during emergency situatins
What is a call-out
400
Two or more people who interact dynamically, interdependently, and adaptively toward a common and valued goal, have specific roles or functions and have a time limited membership.
What defines a team
400
An informal information exchange session designed to improve team performance and effective. The result is used for process improvements
What is a debrief
400
The process of continually scanning and assessing what's going on around you to maintain situation awareness
What is situation monitoring?
400
I am concerned. I am uncomfortable. This is a patient safety issue
What is CUS
400
Sender initiates message Receiver accepts message, provides feedback confirmation Sender verifies message was received
What is Check Back.
500
It reduces clinical errors, improves patient outcomes, and increases efficiency
Why teamwork matters in healthcare
500
What is the time-out checklist an example of?
Brief/huddle
500
The perception of, understanding of, or knowledge about a situation or process that is shared among team members through communication. This helps ensure that teams know what to expect, so if necessary, can regroup to get on the "same page"
What is a shared mental model
500
"What the *****!"
What is "I am Concerned!" "I am Uncomfortable!" "This is a Safety issue!"
500
"Get me the code cart." "I'm getting the code cart."
What is closed loop communication